Complaint Form

Started by MildredC • 2 replies • 1543 views

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MildredC (Missouri)
Posts: 1

Posted:

I am a new board member and have responsibilities of accepting/collecting Home Owners complaints, inquiries, questions, etc. I would like to have a form to collect standarized information.

Does anyone use a form for HO issues? If so, would you be willing to share it?

Thank you.

GeraldT1 (<Not Specified>)
Posts: 519

Posted:

MildredC,

IMO, all you need are the basics to be provided in the form of a letter.

Owner Name
Owner Address
Daytime Phone# or contact method (email/cell/fax)

Name of Management Company
Address of Management Company
Homeowner's Association Name
c/o Management Company Representative

Date

RE: Item of Concern/Interest/Question

Body: If concern provide date and time of observation, describe observation specifics, request of action to be taken.

Signature

Best of success!!
GeraldT1
NNJ

RonaldW (South Carolina)
Posts: 901

Posted:

We are a rather small development of about 135 properties. We have no form; phone calls , personal visits, and e-mails are accepted and investigated. Works fine for us.

Ron
SC

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