💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in

KurtG1 (Texas)
Posts: 30
Posted:
I went by the new management company offices yesterday to inspect the HOA records. Apparently I'm not asking for the correct stuff. They gave me the board book from the prior management company and minutes from the last 2 meetings since the new company took over. In the prior board book there were minutes up to 5-2010 and nothing until 11-2010 which was in the new management company's book.

Shouldn't there have been minutes from meetings between last May and November to take up the business of replacing the management company? I'm interested in looking at what companies bid on the contract and what their bids were? What should I be asking for?

The new community manager said that most of the board interaction is now done via email. What kind of things are require an act of the board and what kind of stuff would be considered just instructions to the management company? Can I request to see emails pertaining to HOA business?

Thanks
SusanW1 (Michigan)
Posts: 5,202
Posted:
Did you specifically ask for Board minutes? There should be a book that could be handed to you containing all the minutes and attachments to those minutes.

As a Member, you are allowed to look at all signed contracts.

Information on actual bids may not that easy to follow. They may have been done in committee and ratified at a board meeting.

The MC is wrong to state that board business is done over email. The MC is not qualified to make such a statement.

KurtG1 (Texas)
Posts: 30
Posted:
I asked specifically for "meeting minutes" and financials. They gave me a binder that only had meeting minutes from last May and previous. I got the Nov 2010 and Jan 2011 minutes from out web site. Also there were no minutes from annual meetings. As far as I can tell there is only one committee for Architectural Review and the board is the committee. Our bylaws allow for acts without a meeting but requires the act to be signed by all 3 board members. Should these be included in the minute book?

What kind of stuff requires an act of the board? Is it just big stuff like electricity and landscaping contracts or does it also include out of the ordinary expenditures, like getting trees planted or mulching the play area? What about unbudgeted expenditures where you are drawing down from the reserve fund?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Sounds like your putting the cart before the horse here. So "WHOA" to you. First, you need to understand how a HOA works and read your documentation. It appears your just digging around looking for something to go "HERE HERE LOOKY HERE". Let me tell you as someone who's had to go through the process of getting bids, submitting them for review, and hiring the contractor just to have someone come up behind is really annoying no matter what the intentions...

You have the right to view the records but you also need to put them into perspective. It's like grabbing something out of context and running with it. If you suspect something ain't right simply ask straight out and STOP digging around. You may find the answer offered good enough. If not, and you think you have a better option, supply it. There is NO problem with YOU finding a new contractor, getting the bid, and submitting it to the board.

However, you also have to keep in mind that contracts have TIME conditions. Just because you hate your MC, they have a year's contract. Your HOA doesn't honor that 1 year contract then they are on the hook to finish paying out that year plus the salary of a new MC. You can't just change contractors willy nilly as you want changes.

I may sound a bit angry but I don't mean it to be that way. I just would rather people realize that the answers they are looking for usually get answered once they just ASK the question....

Former HOA President
SusanW1 (Michigan)
Posts: 5,202
Posted:
I agree with Melissa.

Perhaps some work is being done within the approved budget for that project.

Perhaps there is a Reserve Plan and work is being done as a part of that calendar.

The Secretary of the HOA should be able to provide you with the annual meeting minutes. There you will find the approved budget with all the expenses listed. And also a Balance Sheet reporting ALL accounts and their balance at the end of the year.

KurtG1 (Texas)
Posts: 30
Posted:
WOW, you were really quick to attack there. I have read all the board meeting minutes that the MC has. I have read all the governing documents.

Perhaps I should have framed my situation first. I'm not on a quest to just dig up something to whine about. I have something to whine about. I whined to the correct people (board members) in writing and was told that nothing I said was fact based. Since the board is unwilling to set the facts straight I find it my job to find out what the facts are myself.

First, the 2 specific items I mentioned, planting a couple of trees and mulching the play area were not budgeted and were paid out of reserves. Neither of them are what I'd call emergency items. What use is it to get a quote after the work has already been performed? (BTW, I did get quotes after the fact)

I don't know the new MC well enough to love them or to hate them. They may be the best MC in the greater Houston area. I'm also well aware that we are likely stuck with them for the next 10 months. I want to see the work that went into selecting a new management company. The problem I have is that when we should be cutting spending we go and pick the MC with the highest bid which was 50% higher than the average bid and double what we paid last year.

So, for my education:
What should be documented in the board meeting minutes?
What things should be sent out for bid?
Should acts without a meeting be included in the board book?

CarolR11 (Colorado)
Posts: 2,563
Posted:
The minutes of "acts taken without a meeting" should be included at the following month's regular or open mtng. of the board for board approval. I've been on my board for almost 4-1/2 years and we've only taken action without a meeting twice, both about time-sensitive proposals. You also are permitted to have copies of the financials once they've been approved by the board pending the year end audit.

The board may not make decisions by email. If there is a quorum-2 in your case- they must post a notice of the agenda so that owners can attend. Your docs--maybe your bylaws--should state how much $ the board or the M.C. can approve without holding a meeting. Small matters, though, shouldn't require an open meeting of the board, e.g., ordering several new flats of flowers.

In Cali, bids/proposals may be deliberated and decided by the board in Executive Session, but for nearly the past year, we've discussed/decided at open meetings. If your board discussed/decided on a new M.C. in Exc. Session, they need not provide you with the bids, etc., only the executed contract. You could compare the new contract with the old M.C. contract to see if you're getting more or better services. My HOA spent way too little for several years on Mgmt. Companies and suffered for that later.

If the "couple" of trees were not replacements for some that had died, i.e., they were additions, they shouldn't be paid for out of reserves, but out of your operating budget,, and then added to your list of trees the next time you update your reserve study. Playground mulch (and new trees) seems to me to be part of your landscaping budget and perhaps the funds are from that or those line items. How big is this playground anyway?? How much would mulching cost?

I certainly would ask the M.C. for copies of the minutes for those missing '10 months if, in fact, open meetings were held during that period. You aren't, however, permitted to have access to Ex. Sess. minutes.

For materials that should be recorded in minutes, go to sterling-davis.com and scroll down their very useful Index: to Meetings or Meeting Minutes.

What size is your HOA? Condos, or?

Please note: All of my comments are based on CA law; Texas may be different.

KurtG1 (Texas)
Posts: 30
Posted:
Thanks CarolR11. We are an HOA of 245 homes. In the past, it has been about $650 to top off the mulch and the board has always gotten bids. This year the new MC just asked the new landscape company to install it at $1300. I calculated the amount of mulch installed and the company that sells the brand will deliver and install for about $750. Same thing with the trees that were installed, no bid and we overpaid. The kicker is that at the 11/2010 board meeting, after approving the 2011 budget, the manager asked the board what projects they hoped to accomplish for 2011 and the trees and mulch were mentioned. Wouldn't it make sense to ask that question prior to drafting the budget?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
The reason for the trees in your playground area: It is to protect the equipment from getting too hot in the summer possibly burning children playing. A playground in the HOT sun is just asking for trouble. Providing a shady area is helpful.

Mulch is a much more complicated issue than it first appears. You can't just use any type of mulch for certain type of areas. Some mulches attract and keep termites in them. This brings termites to the structures. Playground areas offer a variety of different mulch types. There are some "Safety" type mulches made of old rubber tires. Unfornately, these are much more expensive than your regular pine mulch.

These two issues may be why the HOA made these decisions on the trees and mulching. It is never that simple in a HOA...I had to do research in mulch options in the past. You would be surprised at all the options and NOT all of them cheap. Plus if you need ALOT of it, you can't just go to Lowes/Home Depot and get the bags.

Former HOA President
KurtG1 (Texas)
Posts: 30
Posted:
Melissa, thanks for taking the time to reply but you are reading between the lines. The trees are at the entrance to the neighborhood and were planted to replace trees that were removed over a year ago. Additionally, crepe myrtles are not what you would normally plant for shade.

The mulch at the playground is for padding around the play set. I priced that exact same stuff brand including installation. We installed 18 yards, which is 2-1/2 dump trucks.

I don't have an issue with planting trees or adding mulch to the play area. My issues are that 1) we did not budget for these items and they were known issues well before the budget was approved 2) we did not bid these items 3) we overpaid for them (double by my research)

I get your point about things not always being cut and dry in an HOA and I'm trying to give the benefit of the doubt where possible.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Budgets for a HOA are done yearly and at the beginning of the year. They are "Projected budgets" which are always subject to change as conditions change. All the HOA has to do if it is non-profit is to spend as much money IN as it does OUT. It's not unusual for a HOA to go on a spending spree at the end of the year to avoid taxes. You may find alot of odds and ends then.

I don't see an issue with planting the trees for the one's removed. The city cut down some of ours at our front entrance. The board voted for the city to remove them as long as we agreed to replace them with a smaller less invasive tree species. Crepe Myrtles are usually that type of tree HOA's or cities plants when replacing bigger trees. They are pretty and don't grow as tall. So the tree issue sounds like an agreed upon condition that they followed through with.

The mulch is a necessary item for a playground. Buying it is only HALF the battle. There are delivery fees involved. Plus what if they hired a contractor to spread the mulch out? It doesn't spread out on it's own. Don't know many delivery truck drivers who stick around when their load is dumped off...

Sometimes you have to look beyond the dollar signs. Next time, ask if you can be involved in gathering bids and submitting them to the BOD. I would have loved it when I was "King" LOL....

Former HOA President
KurtG1 (Texas)
Posts: 30
Posted:
I thought I was pretty clear in my prior post that I got quotes for the items, delivery and installation. Budgets are done in November so that assessments can be sent out before the end of the year. Mulch and replacement trees were discussed in the May 2010 meeting and were known items that should have been included in the budget. Perhaps they didn't know how much to put in the budget because they never got bids?

As I understand it the board is not involved in the bid process except to tell the MC to get bids and to approve the winning bid. I'll make a request to the board to form a bid committee so that I can get in front of this stuff instead of finding out about it after it's too late.
JanetB2 (Colorado)
Posts: 4,219
Posted:
Quote:
Posted By KurtG1 on 03/19/2011 6:39 PM
Thanks CarolR11. We are an HOA of 245 homes. In the past, it has been about $650 to top off the mulch and the board has always gotten bids. This year the new MC just asked the new landscape company to install it at $1300. I calculated the amount of mulch installed and the company that sells the brand will deliver and install for about $750. Same thing with the trees that were installed, no bid and we overpaid. The kicker is that at the 11/2010 board meeting, after approving the 2011 budget, the manager asked the board what projects they hoped to accomplish for 2011 and the trees and mulch were mentioned. Wouldn't it make sense to ask that question prior to drafting the budget?

Hi Kurt:

It sounds to me as if potentially the board has given the MC too much power. If as you stated above the MC asked landscaper to install, this should not have happened without board approval.

You are a larger HOA with 245 homes, so having an MC for certain items especially collecting dues, managing fines, sending out meeting notices, etc. is all well and good. However, there are certain items that the board and committees of homeowner’s should handle. It is the HOA money so the MC many times will do what is the easiest solution because that is not money coming out of their pockets, so costs is not a priority always considered.

I think you have a good idea to suggest forming committees to oversee landscaping and other items in your HOA.
ValerieS2 (Michigan)
Posts: 244
Posted:
I don't inderstand why someone would be annoyed by a resident, operating within their rights,requesting information that they have every right to. If it annoys you to fufill your obligations of disclosure, it is probably time to step aside.
CarolynL2 (Florida)
Posts: 73
Posted:
Kurt, good for you investigating and questioning the association business decissions. If more homeowners took an active interest in association business we would not have many of the problems we now face. I encourage you to continue to ask questions and offer solutions. This is exactly what we claim we are looking for, active interest and participation from the membership.

Carolyn,
Current HOA president
CarolR11 (Colorado)
Posts: 2,563
Posted:
In my opinion, the board should approve which bid to select, not the M.C. The M.C. can advise the board about the bids, i.e., vendor rep or whatever.

Read your M.C. contract. Ours states that the M.C. doesn't need to get 3 bids for items est. to cost less than $1,500. Still, our xlnt. onsite P.M brings almost all items to the board for approval.

Smaller items usually are recommended to the board by our committees e.g., a $250 toaster convection oven for a lounge was a Social Comm. rec; 2 new no-touch faucets & soap dispensers for our 2 lobby restrooms was a $750 rec from our Building Committee. Usually, a committee member shops online for these items.

We're a 25- story twin tower 10- y.o. high rise condo HOA of 200+ units.

Yes, I agree that committee formation would be a good thing! We also have a Landscape Committee and there are budget line items for tree replacement, irrigation systems maintenance/repairs, seasonal flower changes, tree trimming, etc. + the landscape vendor's annual contract.

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

  • ✓ Ask follow-up questions
  • ✓ Share your experience
  • ✓ Get expert advice
  • ✓ Access 350,000 discussions
Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here