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AnnD2 (Connecticut)
Posts: 76
Posted:
I'm relatively new to this forum, but not to condo life. I'm amazed at how pervasive the problems are that owners have with their boards and management companies throughout the country. Some states seem to have slightly better rules, but few have the means by which those laws are enforced and problems resolved. The notion that most HOA's are true democracies is a tragic distortion of reality. There is no judical branch to these governments. Most are worse than any Wild West town....

So, my question is why isn't more being done in terms of educating legislators and media about the plights of HOA owners in the hopes that we can get more support in resolving these problems? I understand that these issues are mostly state controlled matters, but even so; why aren't more states offering help with conflict resolution? I also understand that the attorneys don't want this to happen, because they feel it will take business away from them. But these problems are actually destroying this lifestyle which will ultimately negatively impact even the lawyers. After all, suing isn't really an option for many owners, and who is going to sue over the fact their board doesn't keep minutes and can't run a meeting properly? People will just move out and others simply won't buy in....Conflict resolution ultimately becomes a means by which we can protect our investments, not just our sanity.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
So, my question is why isn't more being done in terms of educating legislators and media about the plights of HOA owners in the hopes that we can get more support in resolving these problems?


Lobbyists educate lawmakers.

HOA's dont do lobbying, most dont even belong to an association organization such as the HOA lobbyist CAI. Until HOA's decide they want change and get behind a lobbyist such as CAI or similar organization, change will not happen.
JeanneK3 (Maryland)
Posts: 562
Posted:
Steve:
CAI lobbies mainly to protect the interests of attorneys, managers and other association venders. It is only grassroots organizations like www.marylandhomeownersassociations.info that will help homeowners.
Jeanne
MelissaP1 (Alabama)
Posts: 13,836
Posted:
The problem with HOA's or Condo Association isn't MORE laws or State enforcements, it is WITHIN the HOA's themselves. An HOA is simply a small government within itself that is incorporated. It's goal is for the OWNERS/Members of the HOA to design a small collective mindset/culture on how they would like to maintain their collective owned area. Plus it is a SALES TOOL used by Developers/Builders to get people to purchase the properties. It sounds really great to have the ability make rules and have common property such as pools or tennis courts without the worry of building/maintaining one on your own dime.

With that said, this is what frustrates me about people who want to get state laws passed regarding their HOA's. The state really has no real business in a HOA other than that the rules it has comply with State laws. IMO it's owners who are soo frustrated, NOT INVOLVED, or uneducated about HOA's that go and demand outside State laws. Which ironically, if they would just read and understand their paperwork, resolution to most of their issues lie within.

A HOA is a micro-democratic society on the most basic level. If you know how government is supposed to work with it's 3 branches, then you should know the heirarchy of a HOA. The Board members work as the Representatives (Legislative). The President as Executive. The CC&R's, liens, and foreclosures as the Judicial portion.

No one really knows how a HOA is to work and everyone has their own opinions. Your dealing with unpaid volunteer labor who may or may not have finished high school. Honestly, look at yourself and ask what do you know about running a corporation/business? Then why should you expect that of anyone else? Hence why there are the issues in a HOA that no legislator or lawyer really wants to touch except at election time or for the money.

I always say this: There is NO They or Them in a HOA...It is ONLY YOU and your neighbors... It's what you get when a majority of you ALL agree that gets done...

Former HOA President
AnnD2 (Connecticut)
Posts: 76
Posted:
My experience is that my board members just ignore the laws. Others I have talked with have the same experiences. That is the problem. Yes, there are a lot of laws on the books. Some aspects of HOA life do require more, but even those that don't matter if the board is not following the laws. That leaves owners with no recourse place other than a lawsuit; and we all know who benefits from lawsuits--attorneys.

Absolute power corrupts absolutely and that is what has happened in many HOA's. The lawyers don't care, because disputes mean money for them. They don't care that people's lives are being ruined by unfettered abuse. This is one place where more government help is needed to even out the playing field.

Yes, people on boards need more education. So do management companies and I am happy for attorneys to make money providing those training programs; but without some fear of consequences most boards will not avail themselves of these courses. Bullies don't hang up their brass knuckles when they leave middle school. They just trade them for gavels on HOA boards....

Also, I think more people in HOA's would become more involved in the running of their communities, if they weren't so contentious. It has been my experience that unresolved conflict and bullying turn people off. Few people have the strength or time to take on boards that consist of narcissists who think they know better than anyone else and their needs are more important than their neighbors'....
SheliaH (Indiana)
Posts: 6,964
Posted:
Laws are nice, but in the end, they’re only as good as the people who enforce them and even then, people have to be willing to submit to those laws. I think the main reason you have HOA board members and management companies running amuck, breaking the law and being downright incompetent is because no one wants to take the time to ask questions, read before they sign agreements, take the time to do some research before making a decision, accept the truth of what they’re hearing (especially if it involves money) and, most importantly, take responsibility for their actions, admit when they’re wrong, take steps to correct the problem, learn from it and finally move on.

I’m all for conflict resolution programs – I think more states should sponsor some sort of low cost program to resolve these problems, so everyone can save time and money from duking it out in court. For the more serious matters, I say make the mediation legally binding and the losing side has to pay the costs. That may slow down some of the maniacs on both sides (board and residents).

So education is a good start – not just for the legislators, but for people living in these communities. Too many people messed up when they brought into a HOA community and didn’t stop to ponder what that meant. They probably thought it was a block club and didn’t pay attention to the CCRs and Bylaws, nor did they ask for and read board minutes and the budget BEFORE signing the purchase agreement.

Developers don’t help matters – they spend more time talking about the community clubhouse with swimming pool and fitness center, or the variety of floor plans and say nothing about the fact that this community or condo building will eventually be run by the residents, nor do they educate owners on what the hell a HOA is. Sure, the developer recruits owners for that first board of directors, but why can’t they take at least a year to EDUCATE them on how to run an association before turning the community over? There is a lot of information out there on HOAs they can use. When setting up the CCRs and Bylaws, why not add a code of ethics for community volunteers (board members and committee members) and a list of rights and responsibilities for all homeowners? Put this in the initial CCRs and Bylaws and perhaps you can discourage the wannabe Nazis , maniacs and/or just plain incompetent people from running on the board from day one.

Of course, people are people and some are likely to misbehave regardless of rules (that’s why we have murder, robbery, embezzlement and other mayhem in society). This is why a thousand laws will not work if people ignore what’s going on in front of them, staying home to watch “Dancing with the Stars” or mumbling “it ain’t my business” or “what’s the point of saying anything – they do what they want anyway.” Homeownership isn’t a spectator sport – especially in a HOA.

I suspect that at least half the time this craziness you hear about with rogue Boards and incompetent (or criminal) management companies occurs because too many homeowners didn’t pay attention to what kind of people were on the board, what the board is supposed to do and how to do it (that’s what the CCRs and Bylaws are for), or what the property manager is paid to do.

As for the management companies, residents need to remember THEY hired the company, not the other way around. This means do your homework before signing contracts, check out references, get an attorney to review the contract before you sign it, ask about anything you don’t understand, and come up with several checks and balances to ensure the company stays honest.


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
SusanW1 (Michigan)
Posts: 5,202
Posted:
Education is the key - from the builder to the realtor to the buyer to the HOA.

There should be NO surprises or a lack of knowledge when getting into an HOA, but I am surprised how little time people spend on their home purchases.

Plus, most people don't understand board governance, Member rights and meeting procedures for a non profit corporation.

RE: State laws governing HOAs - Do you REALLY want more government in your HOA?

DanielH1 (California)
Posts: 482
Posted:
HOA law mimics corporate. 99% of it is the same. And, of course, HOAs have 99% of the same problems that corporations do. There are corporate shareholders who are ignored, abused and stolen from.

One alternative is direct democracy. But that isn't an improvement if only a few homeowners repeatedly show up at meetings and make decisions for the entire HOA. So, maybe a police officer has to go around and arrest/fine people who don't show up at meetings. Maybe they take roll call at the meetings.

A second alternative is government-run HOAs. But most governments won't want to run HOAs so they'll reject any proposed HOAs. Builders will be stuck building only by tearing down one house and building a new one in the same place. Those houses will cost a lot more than you pay for a house in a new development: no mass production and land that already has a house is much more expensive than empty land.

Beyond that, there's really only the corporate model. You have a Board of Directors, just like a corporation. You have elections and Board Meetings, just like a corporation. Most everything like a corporation.
WillR (Michigan)
Posts: 68
Posted:
It would be nice if the states that make the laws for HOA's and POA's would have a enforcement division. If left in the hands of attorney's they would bleed an association dry. All the funds that could be used to maintain and improve would in up in their pocket. I have tried every way possible to get our association to follow the by-laws and state laws but the board knows that as long as the state has no enforcement division and the attorney's are expensive there's no much a member can do. Petition are only as good as the paper that's used. If they do not follow the by-laws and state laws what good is a petition. As for the states Attorney General or local prosecutor they have more important issue. Getting the members to rally up to the plate is also a waste of time and effort. Most feel as long as they paid the dues then how its spent and what the board does is not there concern only when they feel that the board has stepped on their toes do they get involved.
It would be ideal if there was a state agency that would over see the operation and intervene when issues arise. An arbitrator or omnibus. Life would be a lot simpler.
WillR (Michigan)
Posts: 68
Posted:
It would be nice if the states that make the laws for HOA's and POA's would have a enforcement division. If left in the hands of attorney's they would bleed an association dry. All the funds that could be used to maintain and improve would in up in their pocket. I have tried every way possible to get our association to follow the by-laws and state laws but the board knows that as long as the state has no enforcement division and the attorney's are expensive there's no much a member can do. Petition are only as good as the paper that's used. If they do not follow the by-laws and state laws what good is a petition. As for the states Attorney General or local prosecutor they have more important issue. Getting the members to rally up to the plate is also a waste of time and effort. Most feel as long as they paid the dues then how its spent and what the board does is not there concern only when they feel that the board has stepped on their toes do they get involved.
It would be ideal if there was a state agency that would over see the operation and intervene when issues arise. An arbitrator or omnibus. Life would be a lot simpler.
DanielH1 (California)
Posts: 482
Posted:
Regular corporations have the same problems. Why not have a government agency that enforces for all HOAs and corporations alike?

Lawyers often bleed companies and investors dry. No difference there.

Corporate boards flout the law, knowing that nobody will enforce against them. No difference.

Corporate boards ignore petitions, too.

Small investors are a waste of time to rally together. It's even worse for regular corporations; they have less power and less interest.

A state agency, arbitrator or omnibus sounds ok but it is very unlikely to happen. Most likely, they just be advisors and mediators with no enforcement power.

If asked, the government might say: "Look, a HOA is a private business. Private businesses are private, not public. If you want public protection, join public groups, like cities, not private ones, like HOAs."

Like it or not, the history of U.S. private enterprise says that enforcement is the domain of the individuals involved, not the government. The forum for private disputes is the court system and, in the court system, everybody has to pay his own way.
RobW (California)
Posts: 279
Posted:
What I'm hearing, over and over again in these forums, is that crazy, power-mad, uneducated and unqualified people serve on most of the boards, and that it'sd all "our" fault for electing them in the first place.

Let me speak for the other side. Here's what I see:

1) People buy a condo or town house, and they're so excited at the prospect of finally owning, rather than renting, that they sign anything the closing agent slides across the table. It's almost like they don't want to ask any questions, for fear somebody will find out that they aren't worthy of owning a home. And the stack of papers gets bigger and bigger and bigger, and now PLOP! Here's this thick set of HOA governing documents that gets added to all of the other closing documents, and then there are more closing documents to sign on top of those. They're lucky to walk out of there with less than an inch and a half of paper. They plan to read that HOA stuff as soon as they can.

2) Then they move in to their VERY OWN HOME! It's all about moving, and paint, and decorating, and furniture, and all the fun stuff. And they plan to read that HOA stuff as soon as they can.

3) Then they settle in, and all of that HOA stuff is still in that stack of closing paper stuff, and it's all in a drawer somewhere, but they plan to read that HOA stuff as soon as they can.

4) Time passes, life becomes a routine, and they still plan to read that HOA stuff as soon as they can.

5) Then one day, they go down to the pool to have a midnight swim, and - what the hell? - the pool building is locked. Building closes at 10:00 P.M.? That's crazy! What dictator thought up that rule?

6) So they go to the next board meeting, and jump into the first pause in the discussion to express their utter dismay at the dumb ass who made up this 10:00 P.M. rule. Don't the morons on the board realize that they don't get home from work until 8:00 P.M., and they need more time to unwind than that?

7) The board president tries to patiently explain that people in the pool after 10:00 P.M. tend to get drunk, stoned, out of control and keep the people living near the pool building from being able to peacefully enjoy their own homes.

8) But they new homeowners are not going to listen to this megalomaniac explain why the pool Nazis should be given even a moment's consideration, stand up, loudly proclaim how screwed up the board of directors is, and storm out.

9) They rush home, and one says to the other, "Where the heck is that HOA stuff? There's GOTTA be something in there we can use to fight this!"

10) Meanwhile, while they're finally reading the HOA documents they promised to abide by when they bought into the community, the next couple is yelling at the board because they go to bed early, and why on earth do they let people splash and shout and raise hell in the pool building until 10:00 P.M.?

And so it goes.

Serving on the board or on a committee should be required. No serving? Fine, then no privileges, no pool, no sauna, no spa, no weight room, no nothing. If everybody in a common interest development had to serve, believe me: There would be far fewer statutes interfering with our communities.

What we have instead is a fee people willing to serve, while everybody else sits on their fat behinds and watches TV, thinking that their monthly association check somehow pays for a bunch of volunteer schmucks to sit around in a meeting room, because they simply have nothing better to do than to interfere with the lives of everybody else.

And how does a board member know when he or she is doing a good job? When the community as a whole doesn't bother to come to the meetings to complain.

Does that sound like your community? If it does, you deserve the government you have.

Sorry to put it so bluntly, but if you want your board to be as smart and wise as you, run for election! If you've tried, and the people don't want to elect you, try examining yourself - don't blame the board of directors, orgo to your state capitol to have your uncle change the laws.

End of rant.

Rob
AnnD2 (Connecticut)
Posts: 76
Posted:
Thank you for these good comments. I agree with many especially those dealing with a lack of participation and education on both sides of boards. I agree that more needs to be done on this front. However, I also believe that one of the results of lack of participation in organizations is that government must then be called on to try to prevent the most egregious abuses.

In an ideal world there would be no need for this support; but we live in a world where citizens' thumb muscles are growing larger than their brains. If we can't push a button and get what we want immediately, then we aren't interested. Fewer and fewer of our citizens understand civics and public service. Fewer and fewer know how to debate an issue and then work to resolve it. We are rapidly becoming a nation of narcissists (read "Narcissism Epidemic") in which more and more of our citizens think it is OK to be self-absorbed, inflexible and offensive in both their views and conduct. Government then is called on to protect the vulnerable and the innocent.

I don't know how this will play out. I just know that as more and more HOA's devolve into dysfunctional levels in hell, these issues are becoming more and more public. That will threat this life style option which will eventually threaten the developers and attorneys who have contributed greatly to these problems. In the end the truth always comes out; and what goes around, comes around....
RobW (California)
Posts: 279
Posted:
Well-put, Ann. But what I see is individuals lobbying to have laws changed to make it increasingly difficult for boards of directors to do their jobs. For example, in California, we have seen a steady erosion of the enforcement process for deadbeat homeowners. We see people living for months for free, while the rest of the homeowners are forced to pay higher fees to make up for the shortfall. Sure, a lien can be placed on the property, but with the housing market as bad as it is, no one can sell, anyway.

Eventually, the association can foreclose, but in the process, the homeowner declares bankruptcy, and gets to skate. It's already no longer possible in California to put a lien on someone's unit for failure to pay fines, so antisocial jerks get to pretty much do whatever they want, and there's very little boards can do about it. Either the other homeowners pick up the tab, or the buildings and infrastructure begin to deteriorate.

Then these same narcissists you're mentioning come to board meetings and complain about other homeowners trashing the pool building, the sauna, the spa, and the gym, and when the board can't seem to stop it, the narcissists start a recall campaign to punish the board members for being arrogant and incompetent.

We have had homeowners - not renters - do all of the following to their own property:


  • pee in elevators, against the carpeted interiors

  • vomit in elevators, and make no attempt to clean it, or even report it

  • spit on the wall while waiting for the elevator

  • carve swastikas in door jambs

  • stuff paper in latches in building doors so the strikers don't work, just to keep from having to carry keys

  • allow their dogs to crap everywhere, and don't pick it up

  • hold their dog over their deck railing, squeezing it so it defecates over the rail

  • drag garbage bags down the hall to the garbage chute, and when the bag ruptures along the way, do nothing to clean it up

  • allow their sinks to overflow, damaging the hall and units below, and then sue the association to keep from having to pay for it

  • bring bottles of booze and food into the pool building, and leave it there, even though food and drink are prohibited

  • rip the lifesaving equipment off the wall in the pool building, and steal or destroy it

  • fill the community storage areas up with discarded mattresses and trash

  • park in other people's parking stalls, and get huffy when confronted about it

  • park in red zones, get towed, and then sue the association for damages

  • hire a contractor to remodel their unit, and toss all of the construction debris down the garbage chute, jamming it

  • allow homeless friends to move into a storage room, or even into a hallway

  • put their cat and an overflowing litter box out in the hall, because they don't like the smell

  • allow their kids to smoke and get drunk in the stairwells, leaving butts and trash behind



Rob
AnnD2 (Connecticut)
Posts: 76
Posted:
You are absolutely right. There are ill-mannered, self-centered people all over. What you describe is really dreadful and should not be tolerated. Education is part of the story, but there also must be accountability. Since many people don't read anymore, I often feel that writing newsletters and sending letters are ineffective.

But we now have UTube and websites. Of course there are people who have no conscience, but public opprobrium does have its place. You can't harass or slander anyone, but you can document and record the truth. You might try posting a video of a tour of your condo on the Internet. Maybe you can get enough support from neighbors who are embarrassed and upset by the kinds of issues you mentioned, so they will speak up and will begin to police their own condo and not leave it to the parents/board....good luck.

I'm really sorry to hear of the problems you mentioned. I would lose my mind, if I had to live with that level of lack of civility....Maybe there should be a new reality show: "The condo from hell...."
JonD1
Posts: 2,350
Posted:
Quote:
Posted By RobW on 03/11/2011 10:43 PM
What I'm hearing, over and over again in these forums, is that crazy, power-mad, uneducated and unqualified people serve on most of the boards, and that it'sd all "our" fault for electing them in the first place.

Let me speak for the other side. Here's what I see:

1) People buy a condo or town house, and they're so excited at the prospect of finally owning, rather than renting, that they sign anything the closing agent slides across the table. It's almost like they don't want to ask any questions, for fear somebody will find out that they aren't worthy of owning a home. And the stack of papers gets bigger and bigger and bigger, and now PLOP! Here's this thick set of HOA governing documents that gets added to all of the other closing documents, and then there are more closing documents to sign on top of those. They're lucky to walk out of there with less than an inch and a half of paper. They plan to read that HOA stuff as soon as they can.

2) Then they move in to their VERY OWN HOME! It's all about moving, and paint, and decorating, and furniture, and all the fun stuff. And they plan to read that HOA stuff as soon as they can.

3) Then they settle in, and all of that HOA stuff is still in that stack of closing paper stuff, and it's all in a drawer somewhere, but they plan to read that HOA stuff as soon as they can.

4) Time passes, life becomes a routine, and they still plan to read that HOA stuff as soon as they can.

5) Then one day, they go down to the pool to have a midnight swim, and - what the hell? - the pool building is locked. Building closes at 10:00 P.M.? That's crazy! What dictator thought up that rule?

6) So they go to the next board meeting, and jump into the first pause in the discussion to express their utter dismay at the dumb ass who made up this 10:00 P.M. rule. Don't the morons on the board realize that they don't get home from work until 8:00 P.M., and they need more time to unwind than that?

7) The board president tries to patiently explain that people in the pool after 10:00 P.M. tend to get drunk, stoned, out of control and keep the people living near the pool building from being able to peacefully enjoy their own homes.

8) But they new homeowners are not going to listen to this megalomaniac explain why the pool Nazis should be given even a moment's consideration, stand up, loudly proclaim how screwed up the board of directors is, and storm out.

9) They rush home, and one says to the other, "Where the heck is that HOA stuff? There's GOTTA be something in there we can use to fight this!"

10) Meanwhile, while they're finally reading the HOA documents they promised to abide by when they bought into the community, the next couple is yelling at the board because they go to bed early, and why on earth do they let people splash and shout and raise hell in the pool building until 10:00 P.M.?

And so it goes.

Serving on the board or on a committee should be required. No serving? Fine, then no privileges, no pool, no sauna, no spa, no weight room, no nothing. If everybody in a common interest development had to serve, believe me: There would be far fewer statutes interfering with our communities.

What we have instead is a fee people willing to serve, while everybody else sits on their fat behinds and watches TV, thinking that their monthly association check somehow pays for a bunch of volunteer schmucks to sit around in a meeting room, because they simply have nothing better to do than to interfere with the lives of everybody else.

And how does a board member know when he or she is doing a good job? When the community as a whole doesn't bother to come to the meetings to complain.

Does that sound like your community? If it does, you deserve the government you have.

Sorry to put it so bluntly, but if you want your board to be as smart and wise as you, run for election! If you've tried, and the people don't want to elect you, try examining yourself - don't blame the board of directors, orgo to your state capitol to have your uncle change the laws.

End of rant.

Rob

Rob:

I agree with almost all you said just a little to nicely put for me.

Many owners only wake up when they become affected by their HOA. Before that they are in a coma.

Than they place blame on the Board, the MC and anyone else with the exception of themsleves. Change the Board, the HOA, the MC, the state laws, the federal laws change them all just not their own expectations.

And then lets discuss the opinion some people have that the majority of owners are waiting to recieve all the details of the operations of their property and then participate. Just where is that property? The vest majority of the owners I know can't be bothered. Don't want to know anything. Can't even vote once a year when you provide them with a stamped envelope. To believe sending out more newsletters, websites, or singing telegrams will increase owner participation is IMO a pipe dream.

And finally the desire by some to have the government clean up the mess so that THEY can have THEIR way. Every property is unique, the property itself, the people involved, and the issues they face to suggest that POLITICIANS who have no first hand knowledge of most of these properties can draft a set of laws that will address and correct this wide variety of issues to the satisfaction of all is IMO a pipe dream.

To my knowledge Florida is one of the most regulated states and we seem to have even MORE issues with more rules more requirements and in the end what is accomplished? They make the management of the property even more difficult.

And finally to suggest that the majority of HOA/condo properties now have problems it might be that we simply don't hear when things are going well.

Maybe when you seem to have discovered problems your first move should be to determine what YOUR role in those problems is.
Not find fault with those who have volunteered their time to manage your property while you had more important things to do. And now you just woke up.................
AnnD2 (Connecticut)
Posts: 76
Posted:
I can only say that there are many of us who have tried to get involved and have tried to help sort things out only to be shut out. There are many well-intentioned volunteers who serve on boards, but there also are many who think they have been anointed by some condo god and given some divine power when then get on boards. It is those people who refuse to work with others, who monopolize control and who ignore the rules/laws in order to push their personal agendas that have tainted this whole process.

No one should have to pass a test on the law before he/she buys into a community. Yes, we all should read the documents and investigate the association; but even that will not prevent one from being mistreated by boards who don't know what they are doing and who can't negotiate with owners over differences of opinion, expectations and interpretation of the law.

I, like many owners, did pay attention and have worked responsibly and diligently to create a fair and well-managed community only to be ignored or thwarted. I have been excluded, threatened and harassed. Work that was done for my board members' units was denied to me and to others who are not members of their small group of elite. For all those reasons, I do protest and do seek support of my government.

There is no democracy in many associations and there is no recourse, because while people can sue, courts throw out the case for the same reasons they throw out cases that have to do with other organizations they don't want to get in the business of running.

While I support everyone's right to their opinion, I deeply resent the tone of this last post....
PamelaM5 (Florida)
Posts: 85
Posted:
Quote:
Posted By AnnD2 on 03/12/2011 12:44 PM
I can only say that there are many of us who have tried to get involved and have tried to help sort things out only to be shut out. There are many well-intentioned volunteers who serve on boards, but there also are many who think they have been anointed by some condo god and given some divine power when then get on boards. It is those people who refuse to work with others, who monopolize control and who ignore the rules/laws in order to push their personal agendas that have tainted this whole process.

I totally agree with you. I approached a few board members when I moved to my new community, told them I had ten years experience as the head of two committees in my previous community and that I would love to be able to help out. After a year of being ignored, I made the same offer. Nothing. Year three, I ran for the board and won - and discovered that the ineptitude and corruption was beyond anything I could imagine. I'm trying to untangle it now but the things that have been done are mind-boggling to someone whose previous experience was in a community with a board that paid attention to our documents and the law.
RobW (California)
Posts: 279
Posted:
I have to say that I think this discussion is one of the best I've participated in here. I'm going to continue to be the advocate for beleaguered board members, only because I think it's important to show as many sides as possible. I've been on both sides, too (member of the board for 7 years, president for 5 of those years, Architectural Control Committee chair for the past 17 years, and married to the president of the current board, who has served as a director for the past 12 years).

First, let me say that that my mantra for HOA governance can best be summed up with a quote by Aaron Sorkin:

"Decisions are made by those who show up."

I know from reading and by attending ECHO seminars that my community is fairly typical of a middle class HOA in California. Average price of a condo here is around $350,000, with town houses $50K - $100K higher. It's an eclectic mix of nationalities, races, religions and sexual orientation. The community is comprised on 177 units, with a population of around 600. The percentage of renters is fairly low - around 10% (if that).

As a middle class neighborhood, the percentages of antisocial individuals, criminals (convicted or otherwise), sex offenders, scofflaws, and selfish SOBs are about average for any randomly selected group of middle class Americans. Even if only 2% of the population fits into any of those categories, that's still 12 people you probably wouldn't invite to your home for dinner, or allow within 100 feet of your children. Yet they are partners and own property in common with the other 588 folks who get along just fine with each other, and live within the rules.

But just think about this for a moment: Those 12 people can make life miserable for the entire community - whether they serve on the board or are running around loose.

Now let's look at the typical election for directors: 2 seats become available. How many candidates run for those two seats in your community, typically? None whose arms aren't twisted? One? Two? More?(Right). Any qualifications for serving on the board written anywhere? Must have a warm body, pretty much.

If only one of those 12 people statistically likely to live in a community of 600 people runs unopposed for a board position, then guess what? You now have a major problem. It's not a problem for the local, state or Federal governments (unless it is, of course), but it's a problem that any community must face and deal with somehow. And the more we press for individual rights and official excuses for individual misbehavior, the fewer tools boards will have to use as leverage to pressure these people into behaving in a civilized manner.

So, what's the solution? Well, how about going door-to-door with a petition to hold a special membership meeting to discuss how better to communicate? How about going door-to-door with a petition to recall one or more members of the board who are just plain unable or unwilling to reason with anyone - not even other board members? Most (if not all) associations in the US have some means to recall directors, and to force a special election to fill the vacant positions if the recall is successful. And the number of signatures required on the petition to set all of this in motion is typically very small (as low as 5%, as is the case in California).

To me, the bottom line is that we live in communities - and the secret to successful social re-engineering of dysfunctional communities is to seek out other people who feel the same way you do, and to use synergy to leverage your case. If you don't reach out to get others involved, you can expect to win.

Off soap box.

Rob

PamelaM5 (Florida)
Posts: 85
Posted:
In my opinion, a lot of people who run and get elected to a board have no idea that it's more than something akin to a social club that controls the community. There are no requirements except home ownership, in most cases no training or written guidelines about procedures , expectations, conflicts of interest,the budgeting process, fiduciary responsibility, etc. I know that in FL condo board members must now sign a form that they've read and understand the governing documents of their association and it wouldn't be a bad idea to extend this concept to HOA's. I'd swear that when I was elected that no one had ever read our docs and we're suffering for it now.
JanetB2 (Colorado)
Posts: 4,219
Posted:
Rob … I would be curious what you do for a living, because you have the fortitude and patience of a saint. It is unbelievable what some of your homeowner’s have done to their property which they own part of and pay to maintain. I am starting to envision you wearing priestly robes and offering confessions.

How tall is your building? If someone did something so disgusting to my community property I would be tempted to make them walk the plank off the top floor, not to mention other items that come to mind. (Those thoughts come from the horns supporting my halo ... LOL)

RobW (California)
Posts: 279
Posted:
I'm a business consultant, specializing in helping for-profit and not-for-profit organizations develop and manage their brands on the Internet.

On the patience thing: I really don't have much patience with people who become my business partner by buying a share in my community, and who then proceed to disregard the commitment they made to all of us to honor and protect the covenant.

The problem is that many broken things, whether we're talking about a community or a business, can't be fixed with a frontal assault and a blitzkrieg thrust. More of these things than I ever imagined require a long-term solution, along the lines of slowly boiling a frog.

One thing about any community: I'm serious when I say that at least 2% of the population ought to be behind bars. It's just that we rarely know who they are.

Rob
BrianB (California)
Posts: 2,820
Posted:
Quote:
Posted By RobW on 03/15/2011 7:59 AM

One thing about any community: I'm serious when I say that at least 2% of the population ought to be behind bars. It's just that we rarely know who they are.

Rob

It's easy to tell the 2%: Just look to Congress.
JanetB2 (Colorado)
Posts: 4,219
Posted:
Quote:
Posted By BrianB on 03/15/2011 9:26 PM

It's easy to tell the 2%: Just look to Congress.

Brian LOL ... at least we know exactly who they are.

BarbaraB10 (California)
Posts: 117
Posted:
When an owner speaks in the owners forum and is humiliated by the board's response, this is most egregious to me. I fail to see where board members are given the 'right' to engage in debate in response to an owners' comment. Why can't board members stay out of the rucus by saying 'thanks for your comments, next'?

Communities that are intolerant to contrary or minority opinion have themselves to blame for apathy and lack of participation.

Very good discussion. Thanks for posting it, Ann.

RobW (California)
Posts: 279
Posted:
It's very easy to polarize a community, but I will say from experience that issues are rarely clear-cut. I've seen cases, and we have one in my community right now, where a homeowner seems quiet, thoughtful and reasonable in meetings, but then mounts incredibly nasty email attacks against board members late at night - almost, but not quite - threatening life and limb. If you were to see the cool reception she gets in the board meetings, you would think the board was "entrenched, uncaring, unresponsive, etc."

Most of the discussions here are one-sided, and I personally would refrain from drawing general conclusions about HOA or Condo life from them. We simply don't get the full picture in most of these threads, and the advice we give is often missing the mark as a result.

Rob
DianaB4 (Oregon)
Posts: 13
Posted:
In defense of my HOA and the board, of which I am a member: we suffer from lack of interest from owners. With 64 owners, only less than a half dozen attend the annual meeting and less than that the monthly meetings. We have changed dates, times, place, everything possible to encourage and make it more feasible for people to participate. The only time we get more than 6 folks attending is if we have to announce a proposal to change the monthly dues then crowds show up to protest without listening to, or even preparing for the discussion about why. We have tried email, paper mail, kiosks, sandwich boards, etc, to keep information out there. The CCRs are made available at any time, to any prospective buyer, to review. Our state laws are the only thing which we have to help us enforce the rules that make our community a safe, pleasant and thriving community. I moved here because I did not want to worry about garbage on doorsteps, broke down autos sitting on lawns, and wild parties until all hours. I pay a little extra (dues) to make sure the Board/HOA does their fiscal and legal duty. And as a board member, I take it very seriously and try to treat everyone the way I want to be treated.
JonD1
Posts: 2,350
Posted:
Quote:
Posted By RobW on 03/16/2011 10:44 AM
It's very easy to polarize a community, but I will say from experience that issues are rarely clear-cut. I've seen cases, and we have one in my community right now, where a homeowner seems quiet, thoughtful and reasonable in meetings, but then mounts incredibly nasty email attacks against board members late at night - almost, but not quite - threatening life and limb. If you were to see the cool reception she gets in the board meetings, you would think the board was "entrenched, uncaring, unresponsive, etc."

Most of the discussions here are one-sided, and I personally would refrain from drawing general conclusions about HOA or Condo life from them. We simply don't get the full picture in most of these threads, and the advice we give is often missing the mark as a result.

Rob

Rob:

Seems to me you make a pretty good point when you suggest many times people on the property or on this site don't get the entire story or make assumptions as to what occurs on every property just because they have had expierence on their property that they don't agree with.

We had one resident who sued our property, made threats and is clearly one of those folks who should be in jail or an institution. One of the "concerned" owners suggested over and over again perhaps we should all sit down and try to "work things out" not having dealt directly with this person at any time.
I had no desire to sit in the same room as this person no less engage in any conversation with them. But when we serving on the Board failed to take this "good" advice the man giving the advice had a problem. IMO then YOU sit down with them I will not.

We seem to now have many people coming to this site who are not in Board positions or some that would like to serve but have been unable to win a position on their Boards. And in some cases when they are faced with a Board unresponsive to their actions they fail to mention what MIGHT have led up to this response from the Board. One poster here sued their Board but couldn't make the connection the Board might then act in a less than friendly manner. Imagine that? Then we have some folks who push to remove their Boards and are surprised when the Board acts in a less than cordial manner in return. Imagine that. You insult people, you suggest they are doing a poor job, (that you have never done) they have no ethics, honesty, or are acting in some illegal manner. But the Board should welcome you with oprn arms. Really is that how it works? In many cases they have little if any knowledge or understanding of how their own property or HOAs operate in general terms. Some attempt to suggest that HOAs should operate as THEY see fit even when it is based on nothing other than their assumptions.

We have people who want out of their HOAs, people who don't want to pay their common charges, people who think the property should pay for any item they determine the need for, some people wish to "take over" Board meetings when the Board is less than receptive to their views, and one of my favortie they want to impose "term limits" on the members of the Board because the MAJORITY of the owners can't seem to make the right choice when it comes to who should serve.
Then in their next breath they claim to support democratic principles. Just not when they don't suit your agenda. As I have said before nowhere in my documents is the word democracy or democratic found. I would take a wild guess and say they don't exist in most. But when some folks wish to support their views they make their own assumptions without any real support.

Serving on any Board, if done in manner in which you try to actaully do your job, is a thankless and unapreciated position to hold on many properties. And in some cases it is IMPOSSIBLE to satisfy or act in a manner that suits everyone.
Some people can't be satisfied. Like the gentleman from Texas who paid $4 per day in CCs and thought that was high. And of course he wanted to "opt out" of his HOA to save himself from paying that amount. Tough to make head way with someone that limited and who has no understanding of the HOA operation on a property THEY puchased.

In the 25 YEARS I have served on my Board I understand some people will NEVER be happy. Never that was done well rather this is how you should have done things.
I have learned to shut those people and their opinions out. Because in many cases they are the ones who belong in jail and don't like being told what they could never comprehend.

And just to be clear in the last election 85% of those owners voting supported me as President. I work to serve those people and my property not the noise makers who have an agenda and little else to offer.

When someone comes to this site I attempt to get the big picture rather than the version of the facts some posters provide which suits their opinions and assumptions. Are there badly run HOAs? Sure. Are there bad Board members? Sure

Does that require the need for government intervention? Check out some of those states with more restrictive laws and see how they work before you assume that is the answer.

Recently, Tim posted some new additions to the VA HOA regulations. Take the time to read them and then see if you understand what they require. If you are not a lwayer you will need one. The tell us how that will make the HOA more effective...........
AnnD2 (Connecticut)
Posts: 76
Posted:
Thank you for these comments. While I understand and accept that there are malcontents and miscreants both on boards and among association membership, that really isn't the issue I am raising. Yes, boards have to deal with problems, some of which are recalcitrant and annoying. The point is that boards have legal recourse. Whether those means provided to boards always produce satisfactory results, isn't the point. The laws, courts, and lawyers are there for boards. That isn't the case for owners. An unpaid fee is not comparable to mold being allowed to grow in a member's unit.

In the case of owners who have problems with their boards there are few and often no options open to them. Theoretically, owners can petition their boards, but often times they are ignored. They also have the option, in theory, of removing the board and serving themselves. There, too, the incumbents have the leverage, because they have the history and the control over the association funds with which they buy patronage. So, in reality, if a board wants to stay in power forever and wants to keep off those who disagree with them, they can and they will....

On the issue of suing that, too, is technically an option; but the reality is that many condo owners are elderly and people who chose to live in condos, in order to avoid hassles. Even if they can afford the thousands of dollars it takes to sue and if they have the time to wait for their case to work its way through the courts, it is unlikely the courts will get involved. The courts will not hear suits that deal with most of the complaints owners have with their associations.

So, many owners go passive. They don't participate and they retaliate by acting out in small petty ways. People are not going to show up to meetings at which they feel they are going to be put down, disregarded and bossed around. In my experience unresolved conflict and poor management just turn people off. Organizations that are well run and have worked on many levels to involve their members have better participation. People participate in organizations they feel emotionally connected to--not that just fit into their schedules.

There is a role for government oversight in these matters, because they are not like corporations and small governments. These are people's homes, their life's savings and their daily lives that are impacted. Perhaps if boards knew they could be held accountable in public for their actions and decisions, they would be be more likely to adhere to the spirit as well as the letter of the law. If boards were really on the up and up, they wouldn't be afraid of ombudsmen and conflict resolution. They, too, would support it. The fact that boards and their attorneys are so eager to fight these efforts strongly suggests they have a great deal to gain personally and to hide....
DanielH1 (California)
Posts: 482
Posted:
Imagine what would happen if a government entity was created.

If anybody could send a complaint for free, it would immediately have a huge workload. Anybody who had any kind of gripe would file a complaint. The agency would have to filter through all the complaints and then recommend enforcement, taking time and money. At best, the agency would take the complaint at face value and recommend enforcement regardless of merit.

Many HOAs would fight attempted enforcement action. So, the agency would have to have investigators. Every case would have to have at least one investigator to receive documents, put together a justification for punishment and then issue a report to recommend enforcement. All the states are broke so the agency would be understaffed. The backlog would be pretty big so the homeowner would mail their complaint, receive a confirmation of receipt a few weeks later and then, a few years later, have an investigator assigned.

Many HOAs would sue the agency for various reasons and enforcement would be delayed while the issue wound its way through courts. The complaining homeowner would be forced to pay higher HOA fees for his HOA to fight the government agency.

And, in the end, a judgement would be entered in at the court. The offensive Board might just ignore it. The complaining owner would end up having to resort to the same alternatives that he has now: recalls, lawsuits, etc.
RobW (California)
Posts: 279
Posted:
Ann,

I think we can all agree that sometimes there is no other choice than to appeal to the local, state or Federal governments in order to get justice. What we seem to be debating is just when exercising that option is a reasonable action in resolving conflicts in a common interest development.

Let me address your points with an alternate view, just for the sake of a well-rounded presentation of the issues. (Your comments in italics):

The point is that boards have legal recourse. Whether those means provided to boards always produce satisfactory results, isn't the point. The laws, courts, and lawyers are there for boards. That isn't the case for owners. An unpaid fee is not comparable to mold being allowed to grow in a member's unit.

Increasingly, at least in California, the ability of HOA boards to enforce CC&Rs and Rules & Regulations is eroding due to legislation pushed forward by as few as one person with an axe to grind, often buried in another bill - so much so that ECHO (Organization of the Executive Council of Homeowners) has to lobby in the state capital to fight some of these. and it's not because the state backs BODs - it's actually the other way around. legislators and courts tend to favor the individual homeowner "victims" here, despite the fact that they signed agreements to abide by the laws, the bylaws, the CC&Rs and Rules and regulations when they moved in.

In the case of owners who have problems with their boards there are few and often no options open to them. Theoretically, owners can petition their boards, but often times they are ignored.

How many legal petitions have you actually seen, properly written and presented to any board with which you are acquainted? I just saw my very first one, after 24 years of living here. I've seen plenty of people bitch and complain, but this is the first petition ever delivered to the BOD. Here in California, the homeowners are in control. It only takes 5% of the total voting power of the association to force the BOD to schedule a special meeting of the membership, and if the BOD does not announce the date within 20 days, the homeowners themselves can set the meeting date, and conduct the meeting with or without the BOD present. They can kick one or all of the directors off the board, and replace them with new directors.

They also have the option, in theory, of removing the board and serving themselves. There, too, the incumbents have the leverage, because they have the history and the control over the association funds with which they buy patronage. So, in reality, if a board wants to stay in power forever and wants to keep off those who disagree with them, they can and they will....

It's not in theory, if the statutes are in place to provide the steps required. I'm going to assume that in your case, the option is there, except you believe that the option is worthless, because your fellow homeowners allow themselves to be bought, cowed or manipulated into passivity. Whose fault is that?

On the issue of suing that, too, is technically an option; but the reality is that many condo owners are elderly and people who chose to live in condos, in order to avoid hassles.

Where on earth did they get the idea that buying a condo would mean that life would no longer present hassles? And where in your governing documents does it say that elderly people can somehow buy a home in a CID and by doing so, they no longer have to take an active interest in their own communities, or in safeguarding their own investments?

Even if they can afford the thousands of dollars it takes to sue and if they have the time to wait for their case to work its way through the courts, it is unlikely the courts will get involved.

First of all, the homeowners can take control of their associations, one way or another, by acting together. They can't do it individually, nor should they be able to. But they certainly can't do it by wringing their hands, or playing the "what's the use?" card. I've seen entire boards resign, because infuriated homeowners mobbed the board meetings and made so much noise that no business could get done, and in one voice, demanded that the president of the board and 3 directors resign (they did, right then and there), and guess what? This was free and immediate.

The courts will not hear suits that deal with most of the complaints owners have with their associations.

On what evidence do you base this sweeping generality?

So, many owners go passive. They don't participate and they retaliate by acting out in small petty ways.

So...people will behave like petulant children if they don't get their way? And this accomplishes what?

People are not going to show up to meetings at which they feel they are going to be put down, disregarded and bossed around.

In other words, people will give up all rights to even hear how their investments are being handled, if they aren't treated a certain way in the meetings? They will simply stay away, preferring to remain in ignorance, while other people decide everything? This is excusable, and therefore, these poor victims need the government to step in to treat them even more like children? Have you ever heard the phrase, "We're from the government. We're here to help you."?

In my experience unresolved conflict and poor management just turn people off. Organizations that are well run and have worked on many levels to involve their members have better participation. People participate in organizations they feel emotionally connected to--not that just fit into their schedules.

If you make a huge financial investment (and for most people, purchasing a home is the biggest investment they will ever make), you are 100% responsible for that investment. No elected official, or randomly-chosen group of homeowners, can take your place in watching over it. And if you don't bother to first take action to sound the alarm to your fellow homeowners, and drum up support to circulate a legal petition to force the board to hear your complaints and change their ways, exactly how and why should the government intervene?

There is a role for government oversight in these matters, because they are not like corporations and small governments. These are people's homes, their life's savings and their daily lives that are impacted.

I'm not sure what you mean here. Most associations are corporations, and especially in condominium associations, each member owns a share of the assets. If that is the case, there are already plenty of laws in place that govern corporations, and if boards of directors violate the corporate laws, then they can be sued, prosecuted, removed from the board, or all three.

What you seem to be saying is that people buy a share in a common interest development as an investment, legally take on all of the benefits, obligations and encumbrances that come with that it, but then need to be protected by the government from the risks inherent in making the investment. How exactly can that possibly work?

Perhaps if boards knew they could be held accountable in public for their actions and decisions, they would be be more likely to adhere to the spirit as well as the letter of the law.

The letter of the law is all that matters. there is nothing in any law or governing documents that I've read that says board members must be pleasant, friendly and agreeable in meetings. If the board that has obviously given you such a sour taste in your mouth literally followed the letter of the law in all of their actions, would we even be having this conversation? I only ask because the number one law that boards have to follow is that they must honor their fiduciary responsibility to the homeowners. In order to do that, they must stay educated, seek legal counsel and input from the homeowners, get competitive bids, balance the books, and all of the other responsibilities that come with the privilege of serving as directors - including get elected by some sort of majority. If they did all that, I doubt anyone would even want to run against them, much less replace them with someone chosen at random. How would the government stepping in because they needed charm lessons possibly improve this situation?

If boards were really on the up and up, they wouldn't be afraid of ombudsmen and conflict resolution. They, too, would support it. The fact that boards and their attorneys are so eager to fight these efforts strongly suggests they have a great deal to gain personally and to hide....

So, boards should dedicate not only their free time to their associations, attending board meetings, executive sessions, dealing with deadbeat homeowners, fielding endless emails, deciding what do do on dozens (if not hundreds) of action items each month, but they should what - take time off from work to attend arbitration hearings, even if against the advice of the association counsel?

OK, can we now please hear the full story? Both sides of it? What happened that has pushed all of your buttons? What have you tried to do, that you are now so frustrated that you feel the only remedy is to call in the cavalry?

I'm sorry if I seem heavy handed here, but as you can probably tell, I have very little patience with people who don't read the fine print when they become partners with a bunch of other people, then want the government to bail them out when they realize that they are going to have - yes - hassles to deal with as a result of their decision to opt in.

Rob
JonD1
Posts: 2,350
Posted:
Quote:
Posted By AnnD2 on 03/16/2011 2:02 PM
Thank you for these comments. While I understand and accept that there are malcontents and miscreants both on boards and among association membership, that really isn't the issue I am raising. Yes, boards have to deal with problems, some of which are recalcitrant and annoying. The point is that boards have legal recourse. Whether those means provided to boards always produce satisfactory results, isn't the point. The laws, courts, and lawyers are there for boards. That isn't the case for owners. An unpaid fee is not comparable to mold being allowed to grow in a member's unit.

In the case of owners who have problems with their boards there are few and often no options open to them. Theoretically, owners can petition their boards, but often times they are ignored. They also have the option, in theory, of removing the board and serving themselves. There, too, the incumbents have the leverage, because they have the history and the control over the association funds with which they buy patronage. So, in reality, if a board wants to stay in power forever and wants to keep off those who disagree with them, they can and they will....

On the issue of suing that, too, is technically an option; but the reality is that many condo owners are elderly and people who chose to live in condos, in order to avoid hassles. Even if they can afford the thousands of dollars it takes to sue and if they have the time to wait for their case to work its way through the courts, it is unlikely the courts will get involved. The courts will not hear suits that deal with most of the complaints owners have with their associations.

So, many owners go passive. They don't participate and they retaliate by acting out in small petty ways. On the issue of suing that, too, is technically an option; but the reality is that many condo owners are elderly and people who chose to live in condos, in order to avoid hassles. Even if they can afford the thousands of dollars it takes to sue and if they have the time to wait for their case to work its way through the courts, it is unlikely the courts will get involved. The courts will not hear suits that deal with most of the complaints owners have with their associations.

There is a role for government oversight in these matters, because they are not like corporations and small governments. These are people's homes, their life's savings and their daily lives that are impacted. Perhaps if boards knew they could be held accountable in public for their actions and decisions, they would be be more likely to adhere to the spirit as well as the letter of the law. If boards were really on the up and up, they wouldn't be afraid of ombudsmen and conflict resolution. They, too, would support it. The fact that boards and their attorneys are so eager to fight these efforts strongly suggests they have a great deal to gain personally and to hide....

Ann with all due respect I disagree with some of your points, statements and generalities.

"The laws, courts, and lawyers are there for boards. That isn't the case for owners."

Just what do you base this sort of claim on? The courts are there for anyone wishing to bring a legal action. Lawyers, it is my understanding will represent anyone willing to pay them. And the laws were drafted and passed by politicians how do the volunteer members of the Board now have control of these too.

For you to suggest the deck is someohow stacked against the property owners by making such claims is unrealistic.

"In the case of owners who have problems with their boards there are few and often no options open to them. Theoretically, owners can petition their boards, but often times they are ignored. They also have the option, in theory, of removing the board and serving themselves."

Ann the owners can and do petition their Boards. They can force special meetings and do so. And they can remove their Board members or the enitre Board. This is NOT theory. I know because I worked to remove both President and VP along with the MC on my property. After serving 21 years the President and VP were voted from office after my working for YEARS yes YEARS to gain the support, the people, and the influence to remove them. Afterwards, the MC was terminated and replaced. So if I base my opinion on my experience this does not work just in theory it can be done and simply because some people wanted to remain on their Boards forever doesn't mean that will be the case.

"On the issue of suing that, too, is technically an option; but the reality is that many condo owners are elderly and people who chose to live in condos, in order to avoid hassles. Even if they can afford the thousands of dollars it takes to sue and if they have the time to wait for their case to work its way through the courts, it is unlikely the courts will get involved. The courts will not hear suits that deal with most of the complaints owners have with their associations."

Ann what would you base your claim "many condo owners are elderly" on? Many condo owners are alos middle age and 20 somethings too. And how does that support your claim about lawsuits? In my experience some older retired folks do in fact have MORE time and interest in becoming involved in their properties. In 25 years of Board service and interacting with the CAI association including legal forums and discussions and first hand knowledge of multiple lawsuits involving HOA/condos I have never heard that ANY court would " not hear suits that deal with most of the complaints owners have..." if they in fact had merit in our legal system. The reality is many complaints don't have merit such as some I mentioned in my previous post.

"There is a role for government oversight in these matters, because they are not like corporations and small governments. These are people's homes, their life's savings and their daily lives that are impacted. Perhaps if boards knew they could be held accountable in public for their actions and decisions, they would be be more likely to adhere to the spirit as well as the letter of the law. If boards were really on the up and up, they wouldn't be afraid of ombudsmen and conflict resolution. They, too, would support it. The fact that boards and their attorneys are so eager to fight these efforts strongly suggests they have a great deal to gain personally and to hide....
<"

Ann as I am not familiar with your property I will speak for mine. We ARE set up as a corporation so in fact your statement is in many cases in error. HOAs/condos are set up under a corporate model with a Board and Directors there are laws in place in most states to set some minimal statndards for the operation of these properties to the extent they can in reality do so.

"Perhaps if boards knew they could be held accountable in public for their actions and decisions, they would be be more likely to adhere to the spirit as well as the letter of the law. If boards were really on the up and up, they wouldn't be afraid of ombudsmen and conflict resolution. They, too, would support it. The fact that boards and their attorneys are so eager to fight these efforts strongly suggests they have a great deal to gain personally and to hide....
<"

Ann, Boards are held accountable each year with the elections under their controlling by-laws. Just what are you suggesting jail time? Again, in NY under the business judgment rule Board members as unpaid volunteer members are NOT held responsible if their actions were made to the best of their ability and with their best judgment. As volunteers with perhaps NO special training or education either in financials, law, budgets, or any of the many other areas under Board control it would be foolish to hold them to a standard trained professionals might be required to reach.

My Board IMO is on the up and up and I do not support the use of state imposed
ombudsmen or as you seem to support "conflict resolution. I have no desire to answer to a political appointee who in some cases is paid for with fees paid by the very properties they oversee. Having no first hand knowledge of the property involved, the people involved, the details and circumstances and yet would have some say in what should take place. From what I have read regarding this sysytem put into place in Florida the results have been far less than ideal. And speaking for myself as a member and President I would never, as you suggest, support the use of this type of government intervention. Over 25 years I have dealt with mentla defectives, drunks, drug dealers, trash, criminals, and opther useless sorts and I have no desire to be forced to sit down and be told how or why I will deal with them.

"The fact that boards and their attorneys are so eager to fight these efforts strongly suggests they have a great deal to gain personally and to hide...."

Ann, just what would this claim be based on? As a Board member, property owner, and Board President I will tell you I am NOT eager to fight any of the efforts you suggest in order to "gain" or "hide" something. My goal is to act in the best interest of the property, period. For you to suggest anyone who doesn't follow your ideas of how things should be handled are "not on the up and up"
"afraid", "acting for personal gain" or "hiding something" is both baseless and insulting to myself and the thousands of Board members we will never hear about on this or any other forum because they are simply doing their jobs on their properties to the best of their abilities.

But in reading your posts you are inclined to paint everyone with the same broad brush because that fits into your views of how HOAs/condos operate today.
No two properties are the same and none can be thrown into the same basket as you attempt to do in finding the need the change this entire system of property ownership.

JonD1
Posts: 2,350
Posted:
Quote:
Posted By DanielH1 on 03/16/2011 3:34 PM
Imagine what would happen if a government entity was created.

If anybody could send a complaint for free, it would immediately have a huge workload. Anybody who had any kind of gripe would file a complaint. The agency would have to filter through all the complaints and then recommend enforcement, taking time and money. At best, the agency would take the complaint at face value and recommend enforcement regardless of merit.

Many HOAs would fight attempted enforcement action. So, the agency would have to have investigators. Every case would have to have at least one investigator to receive documents, put together a justification for punishment and then issue a report to recommend enforcement. All the states are broke so the agency would be understaffed. The backlog would be pretty big so the homeowner would mail their complaint, receive a confirmation of receipt a few weeks later and then, a few years later, have an investigator assigned.

Many HOAs would sue the agency for various reasons and enforcement would be delayed while the issue wound its way through courts. The complaining homeowner would be forced to pay higher HOA fees for his HOA to fight the government agency.

And, in the end, a judgement would be entered in at the court. The offensive Board might just ignore it. The complaining owner would end up having to resort to the same alternatives that he has now: recalls, lawsuits, etc.

We don't have to imagine it has taken place in Florida.

I would like to hear from folks there who have seen this program both Board members and owners to get their opinions.

If I remember correctly there was n issue where in Florida the funding for this agency was taken and used to cover costs in the general fund when things got tight in state government. Hopefully, someone might confirm that.

As the agency would have no first hand knowledge what would they base their decisions on? And who would pay the cost for this program? In Florida I think the properties pay a fee to fund this agency.

So now we have complaints from ever Tom, Dick and Harry for every petty request that must be given a formal response within a certian time frame. In Va. within the newest guidelines the Board must respond within shorter period than exists between Board meetings. How would that even be possible? Certianly sounds like this might cause even more effrot on the part of those unpaid Board members.

Yes, so in this situation the properties would pay for BOTH sides of this enforcement. By the state collecting fees to fund the office and buy paying lawyers to respond to these demands. Sounds like a poor idea to me since many properties already are having money problems.

IMO I would guess many properties, especially in Florida have more pressing problems than funding an agency to complicate the operations of their own properties.

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