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LindaN3 (Florida)
Posts: 23
Posted:
Our Florida Condo BOD have been requested to have a meeting by a dozen owners or more to discuss among other things, employee issues. The owners specifically requested that no paid employees be attendance at the meeting. The BOD was held & regular agenda items were discussed with minutes taken. Then, the Owners requested to speak. They were all given 5 min. each to speak. Each one did, and it was for the purpose of letting the BOD know that each of them were unhappy and displeased with each giving their own situations to draw from. They were ask the BOD to remove our CAM/Property Manager in that she was not the correct person for this job. This CAM has been with us for 10 years now. Each Owner used up their entire 5 min. and then some, and ask that something be done. Following these mini speeches, the President read a letter of resignation from the CAM and that she be given 3 months to stay for a smooth transition. The BOD has a closed personnel meeting following and we accepted the resignation, although there are a couple of BOD's that feel that there was "character assassination" of this CAM. What say you all. I am a BOD director and did not hear "character assassination", rather distrust of the CAM and lack of proper job performance. Also that character assassination usually involves nontruths and with an agenda to personally distroy her. What I heard was for the purpose of brining our Rental Program and our budgets back to the health they once were. They were mostly wanting this change for the purpose of the association/community. What say you all?
SusanW1 (Michigan)
Posts: 5,202
Posted:
What's there to say?

The Members were able to express their displeasure. It was up to the board to dismiss or verify the allegations and then act on it (or not).

Since the CAM resigned, it's all a moot point, now.

The lesson learned is to not wait until there's an explosion before you act. The board should have had this in their radar and not forced to have to react to the situation. Rather, the board should be proactive in CAM evaluation and Members' feelings about who takes care of the day to day operations.
JonD1
Posts: 2,350
Posted:
So Linda:

What you had in my opinion was mob rule and the Board went along with it.

You had 12 or more property owners. How many units does your property consist of? So the 12 would constitute what percentage? Ajnd they made the decision for all the owners including the Board?

I was under the impression the Board should hire and fire PMs as they should have the best idea of how they are performing.

If the concern was rebuilding the budget or reserves that is not a reflection on the PM but rather the Board. Your rental rules issues whatever that meant is also under the control of the Board as the PM works for them.

Just how do you retain someone for 10 years and then require they be terminated?

And finally just who is in place to replace them? Anyone? Or will this decision be made by the same 12 or so that forced the termination of the current PM. That door seems to have been opened.

Depending on the size of any property I would guess you could find 12 folks who had complaints or issues with most PMs. So if they make a 5 minute speech about them do they also need to go. Just what was the Board's stance on this? Or did they have a position at all?

IMO the enitre situation reflects poorly on your Board as well as those that demanded this PM to be removed. And on a personal note if the owners expressed opinions against my performance as a PM and the Board sat back and did nothing especially not support them in any manner I for one would also hand in my resignation minus the 3 month transition period.

But those 12 got what they wanted and no someone needs to make decisions going forward. Certainly not this Board or its members. Maybe they should have submitted their resignations too. Afterall they were directing the PM for the last 10 years.... Maybe those 12 might ask for the Board to be replaced next meeting.
SteveM9 (Massachusetts)
Posts: 3,699
Posted:
Quote:
Just how do you retain someone for 10 years and then require they be terminated?

Egypt did it for 30 years. Look how that turned out.

The members have spoken. Too bad the BOD waited this long to replace the person. If people were this upset, and the BOD didn't know it, they are not representing their association interests very well.
JonD1
Posts: 2,350
Posted:
Well the jury is still out on the whole Egypt thing. My guess not going to be a happy ending.....

And in Egypt they are pushing for the head of the government to resign NOT a party or individual hired by him. The BOM hired the MC. The MC works for and under direction of the BOM. The buck should stop with the BOM.

If they allowed a flawed MC to serve the property for 10 years jusat what will prevent that from happening again?

As for this matter why is the budget or reserve decrease NOT a reflection on the Board? I would suggest it should be.

How was it the President already had a resignation letter from the PM prior to the speeches of the property owners. When was that submitted? So the President or perhaps then entire Board knew of this resignation before the meeting?

And what would concern me most why was it necessary for 12 members to bring to the attention the issues that required the PM to be terminated? Didn't any of them see these problems IF they were in fact valid? Where have they been for 10 years?

IMO the PM should be hired and when necessary replaced by the BOM not by 12 angry members. And if the BOM decides to allow this decision to be made by the owners just what role do they fill? More than figureheads with titles.

IMO not a good way to handle things.

DanielH1 (California)
Posts: 482
Posted:
I don't really see anything improper here.

If you can't take the heat, you really shouldn't be a property manager. Generally, regular owners should be able to say whatever they like (not threats or profanity, of course). The nature of the manager's job is that he has to take some amount of b.s. and flack from people in the HOA that often don't know what the heck they're talking about. It's a semi-public position so he's just got to take his lumps and respond. If he doesn't like this, well, get into some other business that doesn't require it.

"Character assassination" isn't nice but Board Members should be smart enough to distinguish legitimate criticisms from illegitimate ones. They shouldn't shut down the speaker; they should just disregard the statements as irrelevant or not credible. Board Members decide to keep or fire a manager, not regular owners, and Board Members can make their own decisions.

Some people fault the Board for not getting out in front and firing the manager on their own. But maybe the Board didn't have a replacement ready. Maybe the Board thought that the manager was doing fine but, since he became such a lightning rod, it was better to replace him and try to move on. Maybe the Board simply didn't have the votes or a Board champion to replace the manager. Boards are committees, not dictatorships, so they just don't work very fast.

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