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SharonB6 (Pennsylvania)
Posts: 70
Posted:
I have a question. I was wondering if people can post their policies regarding late duess. We do not have any in place right now because it hasn't been much of an issue.. Now we have a few problems and I think it's time to get something written down. If you don't mind can you write your policy so we can have an idea what the norm is? For example when they are x amount of months late they get a letter, at x months we contact the lawyer. at x amount we foreclose.
What do you do if the homeowner is going through tough financial times like a job loss or divorce?

JohnO6 (Georgia)
Posts: 424
Posted:
Sharon - maybe you've already done this, but if you haven't the first thing you need to do is to understand what the HOA CAN and/or MUST do based on (a) applicable laws and (b) the governing documents of the HOA.

Typically applicable laws are at the state level. Some states have laws specific to HOAs and/or Condos; others do not. Since most HOAs are actually corporations (usually non-profit or not-for-profit) they are subject to state laws regarding those legal entities as well. It's also possible that other, lower levels of government such as counties or townships in PA may have their owns regulations as well.

Once that is taken care of, then you need to carefully review your HOAs governing documents to see what actions are either permitted or prescribed. For example, my HOAs documents specify that a 15% late charge SHALL be applied to an owner's account once it is 10 days past due. Given that this is in the CCRs, this isn't optional - the HOA must enforce it. Also look for the "permissive" aspects of this issue - such as the ability to charge additional late fees and/or interest up to a legal non-usury amount on an outstanding balance. Still more, look for references to the HOAs ability and/or mandate to place a lien on the property of past due accounts. Again, as an example, our CCRs specify that a lien automatically attachĂŠs to a property once 30 days have passed - this happens even without the HOA filing a lien on the property at the county courthouse. The specifics of my HOA aren't important - the lesson is to read and understand what already exists either within your governing documents or by virtue of the laws your HOA is subject to.

THEN .. .. after all that, the HOA can consider establishing a collection policy.

You've asked for others to post theirs here, but I would suggest that they must be interpreted within the framework of the type of community, the amount of dues, the frequency of payment, etc, etc, etc.

For example a community of single family homes with few to no amenties and dues paid annually in a comparatively modest amount of just a few hundred dollars requires a vastly different collection policy than a community with many amenities and a lot of HOA common area responsibilities where the dues are paid monthly in the hundreds of dollars range each month.

Perhaps the responses you get will be more relevant if you shared the specifics of your community type, dues amounts, HOA maintenance responsibilties, etc and then asked for somewhat comparable HOAs to respond with their collections policies.

Hope this helps.
LawrenceC1 (Georgia)
Posts: 480
Posted:
Sharon,

You can take our policy as an example. As John points out, each state's laws are slightly different and any policy must be consistent with your governing documents, especially regarding the amount of late fees and interest

Following is the collection policy approved by the Board of Directors:
1. Amounts Payable to the Association
Amounts Payable to the Association include regular assessments, special assessments, specific assessments, fines duly assessed, late fees, legal fees, and other costs associated with collection of funds on behalf of the Association.
2. Payment Schedule
Unless otherwise provided by the Board, the annual assessment is due and payable at the start of the fiscal year on January 1. The Board may elect to allow members in good standing to pay assessments in installments. The amount of the annual assessment and any installment policy will be communicated by mail to all members via postal mail at least thirty (30) days prior to the end of the previous fiscal year. Annual assessments are delinquent if not received by January 1, or according to the installment policy, if any. Special Assessments and Specific Assessments, including fines, will be due on the date set in their respective announcements. Failure by a homeowner to comply with the terms of an installment policy, if any, will suspend the use of the installment policy for that homeowner.
3. Late and Interest Charges
A late charge equal to the greater of ten dollars ($10.00) or ten percent (10%) of the amount not paid will be charged to all delinquent accounts thirty (30) days past due. Delinquent changes shall accrue interest at the rate of ten percent (10%) per annum from the due date of the assessment, which will be posted monthly to each delinquent account.
4. Order of Crediting Payments
Payments received shall be applied first to post-judgment attorneys' fees, costs and expenses, then to costs and attorneys' fees not reduced to a judgment, then to interest, then to late charges, then to delinquent assessments, and then to current assessments.
5. Process For Delinquency Notification
First Notice
First notice of past due charges, including detail of assessments, late charges, interest, and any other charges that apply, will be sent to an owner whose balance is thirty (30) days past due. This notice will be sent via postal mail by the Treasurer of the Association.
Second Notice
Second Notice of past due charges, including detail of assessments, late charges, interest, and other charges that apply, will be sent to an owner whose balance is sixty (60) days past due. This notice will be sent via postal mail by the Treasurer of the Association.
6. Attorney Action and Attorney’s Fees
If an account is delinquent for more than ninety (90) days, the account will be referred to the Association’s Attorney for collection. If a delinquent account is referred to an attorney for collection, the owner shall be charged the Association’s fees actually incurred and all related costs.
7. Judicial Foreclosure
Pursuant to the Official Code of Georgia, the Association may foreclose any lien it has against a delinquent owner by filing an action for judicial foreclosure, in addition to an action for a money judgment. This option may be exercised by the Board on any account totaling at least two thousand dollars ($2,000.00) in delinquent charges and being delinquent for over one hundred twenty (120) days.
8. Suspension of Right to Use Common Elements
In the event any assessment is delinquent thirty (30) days or more, the Association will suspend the owner’s right to use the common elements and common building services. Notice of a delinquent account is sufficient for informing owners and their guests of the suspension of privileges. The suspension of privileges will continue until the homeowner has satisfied all debts owed to the Association and has satisfied all liens on their property held by the Association.
9. Returned Checks
Checks returned to the Association for insufficient funds or other reasons will result in a charge to the applicable homeowner of twenty-five dollars ($25.00) plus whatever fees are charged to the association by the bank.
10. Questions or Correspondence
All questions concerning this policy, or questions relating to a specific account, should be directed to:
Address
OurTown, GA
LawrenceC1 (Georgia)
Posts: 480
Posted:
Quote:
Posted By SharonB6 on 01/12/2011 10:33 AM
What do you do if the homeowner is going through tough financial times like a job loss or divorce?


Sharon,

As tough as it seems, the Board must treat everyone the same. If you cut one member some slack, you will be guilty of selective enforcement is you don't give the same treatment to everyone. To be compassionate, you may want to include some provision in your policy for arbitration or reduction of back dues when coupled with a payment plan. But whatever you decide to implement must be available to everyone, and not just those who deserve sympathy.
SharonB6 (Pennsylvania)
Posts: 70
Posted:
Thanks Everybody! The information was extremely valuable.
I've been over our documents a million times. Basically it says we can do what we need to do in order to get the dues. There are no specifics for us to follow which is part of the problem.

I feel our treasurer up to this point has given anybody who is having problems a break. Which I really haven't really cared about because it was so few people.. Now there are a few more people that are behind. Unfortunately, I just do not think he has it in him to turn it over to the attorney which I have asked him to do on multiple occasions. I told him we need a firm policy like the one posted, in order to take out anything personal out of it. He says we aren't in the business to kick people while they are down. I understand that and agree with that up to a point.
RogerB (Colorado)
Posts: 5,067
Posted:
Sharon, here is an example of Rules and Regulations which can be used for Delinquent Accounts.

Rules and Regulations on Delinquent Assessments
__________________________ Homeowners Association, Inc.

These Rules and Regulations on Delinquent Assessments are effective ( date ). They supersede all previous
Rules and Regulations (Policies and Procedures) on Delinquent Assessments.
Assessments shall include the regular annual assessment which may be paid monthly by owners in good
standing, special assessments, late charges, interest, lien fees, fines, legal fees, collection costs, and court costs.

Assessments are due and payable by the first day of each month. A 10 day grace period is provided
for receipt of assessment payments, after which an owner’s account becomes delinquent whenever there is
an outstanding balance. There is a late charge of $25.00 each month that a delinquent account has an
outstanding balance greater than $50.00. All payments shall apply first to the oldest outstanding account
balance. Assessment charges are assessed to the property and are payable by the owner.
Assessment statements may be provided to the owner in writing via a coupon booklet, 1st class mail, email,
or personal delivery. However, it is the responsibility of the owner to remember to pay by the due date even
if no assessment statement is received.

The schedule for collection of delinquent accounts is:
An account delinquent over 10 days shall receive a delinquent assessment statement with a late charge of
$25.00 when the balance due is greater than $50.00. If an owner feels they have an extenuating
circumstance which justifies consideration they may petition the Board of Directors to defer payment
and/or waive late charges. Each such owner granted deferred payment by the Board of Directors will be
required to sign an agreement with a schedule of payments. Each month the balance remains over $50.00
there is a late charge of $25.00. Any partial payment on the outstanding balance shall apply first to the
oldest remaining assessment. Also, if a check is returned the account becomes delinquent plus there is a
charge of $35.00 for the returned check.

An account delinquent over 40 days shall be provided a delinquent assessment statement with the
outstanding balance due and a warning that a lien will be recorded on the property if payment is not
received within 30 days.

An account delinquent over 70 days shall be provided a delinquent assessment statement. The owner will
no longer be in good standing. Owners not in good standing may not vote, do not qualify to pay the annual
assessment in monthly installments, and will be charged interest at the rate of 1.00% per month on an
outstanding balance over $500.00. The statement shall provide a second notice that a lien will be recorded
on the property in 10 days if payment has not been received. The amount of the lien shall include a charge
of $100 for filing the Notice of Lien and the balance due on the annual assessment.

An account delinquent over 100 days shall be provided a delinquent assessment statement and a copy of
the lien. The statement shall advise the owner that the account will be referred to an attorney for collection
if not paid within 10 days.

The Association shall make a good faith effort to resolve disputes with the Owner. If resolution is not
reached the Association stands ready to go to binding Arbitration under the Uniform Arbitration Act. If
court proceedings are necessary to collect delinquent assessments, the court shall award to the prevailing
party reasonable collection costs, attorney fees, and other costs.

Signed: ___________________________________________ Date: ________________
BrianK1 (Colorado)
Posts: 54
Posted:
As a practical matter of bookkeeping, what does your ledger look like if the order of crediting payments is to apply a late payment to interest before application to a delinquent assessment? An owner might be assessed a couple of dollars of interest, and so after his next monthly payment is applied first to the interest, he is still a couple of dollars short. Do your books show such details and is there an easier way? My accounting skills are not that great.
RogerB (Colorado)
Posts: 5,067
Posted:
Brian, yes our books show every individual and separate transaction. We use peachtree complete accounting.
An example:
Assessment is $100 quarterly with a $10/month late charge when account balance is greater than $10.
Account balance is $0.00 until October 1st when an assessment of $100 is due and no payment made. Then a late charge of $10 on 11/12 (after a 10 day grace period); another late charge of $10 on 11/12; another late charge of $10 on 12/12 and a $100 assessment on 1/1/11. Now the account balance is $230. Owner sends check in the amount of $200 which is received on 1/10/11. It pays for the 4th quarter assessment of $100, 3 late charges of each $10, and the remaining $70 is applied towards the 1st quarter assessment of $100. Each is recorded as a separate transaction. On 1/12/11 there is another late charge of $10. .....

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