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Posted By RoyR2 on 01/03/2011 8:31 AM
I contacted my HOA immediately and few days later a service professional showed up and took pictures and left without saying anything.
This is a good sign that your issue was heard and is being addressed.
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Posted By RoyR2 on 01/03/2011 8:31 AM
I called HOA for update and they told me that they have sent the work request to property manager. My follow up calls to HOA has been essentially the same answer.
I would recommend that you start doing follow-ups in writing. In you first follow-up you should document the previous calls by identifying them in the letter. Hopefully with dates and with whom you spoke with as well as their response.
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Posted By RoyR2 on 01/03/2011 8:31 AM
I was wondering if I can contact a roofing professional myself and pay the bill
You could do this but by doing so you might be taking on the future responsibility of any issues associated with the repair work. Additionally, it could be argued that you don't own the roof directly and therefore didn't have permission of the owner (the Association) to do the repairs.
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Posted By RoyR2 on 01/03/2011 8:31 AM
and charge the association for the repair?
You could present the bill to the Association but that is not the same as having the bill being paid.
This would be like your neighbor informing you your fence needed to be replaced, you looking into it but before you had your contractors do anything, your neighbor hired a contractor who replaced the fence and presented you with a bill. Would you pay it? What if your contractor only said a loose board needed nailed down but the neighbor replaced the whole thing? What if the neighbors contractor was charging twice as much as the contractor you had found?
You see the issues this can create. Not to mention if your fence then falls onto your neighbors car causing damage. It leaves the question open as to whose fault it was - the contractor who repaired it, the neighbor who hired the contractor, you who owns the fence but didn't approve the repairs or some mixture of everyone.
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Posted By RoyR2 on 01/03/2011 8:31 AM
My roof has been leaking for past two weeks from what appears to be at the same location as it was occuring last year which they had apparently fixed.
Bottom line, it's only been two weeks. Making it harder, the two weeks included holidays that typically leave some businesses shorthanded due to vacation schedules.
I've recently had a gutter come down in a storm and the contractor my insurance company and I agreed on says it will be 2-3 weeks for the repairs. Sometime, things just take time. This is why I suggested documenting your discussions with the Association, in case there is additional damage you need them to repair.
Recommendation: Continue contacting the Board and the PM, copying one whenever you contact the other. Keep the contacts in writing or via e-mail. If you do have verbal conversations, follow it up with a letter to them identifying the meeting and what you understood from it as this would document the fact that you had the conversation. - You should not repair the issue yourself without advance written approval from the Board.
Tim