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FredB4 (Ohio)
Posts: 375
Posted:
Our board has the phone numbers of all residents and owners but the owners don't have any board member phone numbers.They do have our address.
Is that normal ? While most business should be handled through the MC there are cases of emergencies and complaints against the management company where it might seem reasonable that owners should have our numbers.
I do see the downside to this but am wondering how the rest of you handle that.
GlenL (Ohio)
Posts: 5,491
Posted:
Fred we used to post the Board's phone numbers but we had several single women elected to the Board who were uncomfortable giving out their home numbers. Now we ask homeowners to contact the MC, who then contacts the Board. Plus that saves from the old - "We'll I called so and so and they assured me that I could paint my storage door purple."

Studies show that 5 out of 4 people have problems with fractions
GlenL (Ohio)
Posts: 5,491
Posted:
Sorry still half asleep.

"Well I called so and so and they assured me that I could paint my storage door purple."

Studies show that 5 out of 4 people have problems with fractions
DonnaS (Tennessee)
Posts: 5,671
Posted:


So What's wrong with purple? (kiding) My Florida association publishes an annual phone book with all unit numbers and who lives in them. Phone numbers and email address are optional. In several places in that book is the email and 800 number of the management company and several emergency numbers. It states to call this number in case of emergency. (Ya gotta love 55+ communities for their extra care of the members) Not everyone wants to share their personal numbers. But I assure you that ALL units have a phone number in the data base in the office. These numbers are connected to a 911 emergency link which the association pays a small amount for this service.
TimB4 (Tennessee)
Posts: 21,059
Posted:
We give the option to each board member to have their number published in our newsletter. It's about 50/50. However, the Association maintains e-mail addresses for all board members through our website and those are always published.

We have tried Association directories in the past but with limited success.

Tim
LawrenceC1 (Georgia)
Posts: 480
Posted:
Our association maintains generic e-mail addresses (such as "Treasurer at MyAssociation.com") for all board members, officers, and committee chairpersons. This way, members can e-mail a concern without having to look up the correct e-mail address from year to year. Our web site hosting company then forwards the generic e-mail to unpublished personal email accounts.

Phone calls can be very intrusive and board members can maintain an unpublished number if they want to do so. We feel that e-mail is sufficiently fast -- anything requiring faster response ought to be reported to the police.
FredB4 (Ohio)
Posts: 375
Posted:
Thank you all for sharing.
While everyone seems to have different approaches,each response sparks new ideas for ways to solve our many problems especially for those of us who are trying to do our best with limited time and background in this type of situation.

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