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hoatalk (California)
Posts: 603
Posted:
Hi Everyone,

We received several complaints of inappropriate posts. We have spent several hours today addressing those and hope our recent actions will help return this site to it's normal tone of being positive and helpful.

As this is a free site, we do need your help to monitor the posts & ensure our posting rules are followed. Please use the form under Help to report any posts that break our posting rules.

Our posting rules are here for reference.

Thank You and Happy New Year!
HOATalk.com

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AnnaD2 (Florida)
Posts: 960
Posted:
Thank you HOATalk for stepping in. Hopefully we can return to the original forum that so many of us enjoyed. Many of us quit for a long time because of people that were hijacking this site.
DonnaS (Tennessee)
Posts: 5,671
Posted:

HOATALK,

I will second the "Thank you" for taking action to return the site to it's original intention and that is to teach and learn from each other. I am sure that all of the fine people who visit the site without being involved in posting will no longer wonder why they did come to here. No one wants to continually read negative posts. We appreciate your attention to the matter.

LawrenceC1 (Georgia)
Posts: 480
Posted:
It's hard being on an HOA board -- especially for someone new to the job with little experience. HOATalk.com is one of the few places for getting help and advice. Thank you for acting to keep this resource available.
DonnaS (Tennessee)
Posts: 5,671
Posted:

Lawrence,

How right you are, that it is hard work being on a Board. Board members need to be partners and team mates with education of their documents and all pertaining State laws and Statutes. That is when they serve their communities best. You get blamed when things go wrong and you get very little praise, if any, when things go right. Being a Board member because you want to do good for your community will ultimately make the community a better place to live. If you are new, your best education is to read your documents....all of them and then when you get time, read them again. It is the only way to improve your Board knowledge and to do the best job that you can. Good luck to you.

Donna
DianaG3 (Nevada)
Posts: 5
Posted:
Just to be clear -- I'm new here -- are you saying you have deleted some posts you consider to be inappropriate?
DonnaS (Tennessee)
Posts: 5,671
Posted:

Diana,

Welcome!

We are fortunate that we have a monitor or monitors who pay attention to what is being posted. there are posting rules and when the rules are not followed, the monitor has the right and authority to remove posts, posters or subjects they they deem to not be appropriate, so the answer is yes, it seems that the monitor did some housecleaning. The site has always been light in it's demeanor and is not a place where we post legal advice or get into spats with each other. We can disagree with others but a great effort is made to stay civil with each other. We are here to help one another, not to be lectured or scolded. Please enjoy being part of the group.
DianaG3 (Nevada)
Posts: 5
Posted:
I believe this is a strategic mistake. If people feel their complaints are being suppressed, they will just take their problems to another discussion board, where you have no control over the conversation. In general, it is better to have people talking to you, than talking about you.

DonnaS (Tennessee)
Posts: 5,671
Posted:

Diane,

I have cut from what the monitor has posted above. Again, this is a problem solving site for Board members, committee and HOA managers, thus we try to solve problems and answer questions. Here are the rules

"Welcome to HOATalk.com!

This is a positive place for community association leaders to share ideas and learn. This forum is for community association Boards, Committees, Volunteers & HOA Professionals to discuss topics concerning their association duties.

Topics from individual homeowners, who are not acting as association volunteers, are not addressed here & may be removed.

We have only a few other rules:

(1) Post any relevant topic you like, but please keep it clean, helpful, positive and friendly.

(2) No Selling: No solicitation, advertising, or selling of any kind is allowed here, except for occasional announcements from official site sponsors.

(3) No Mention of Community/Company/Person Names: In order to fairly enforce (2) and prevent liability, we do not allow the mentioning of any community name, company name or product. Please also do not post the full name of any person.

GlenL (Ohio)
Posts: 5,491
Posted:
Diana, we had some people here that over Christmas were having a big old Pity Party, singing the woes of their particular HOA and claiming the problems were in every HOA. Now while this is a pro-HOA website we routinely answer posters who are simply homeowners who are having trouble with their HOA and we try to help them work out their problems. These posters however weren't looking for help they just wanted to rant; they would make wild statements and when asked for proof or a link to the proof, the typical response was: "I don't have time to do that."

They also weren't willing to do the work to solve their problems but were calling for their respective State legislatures to deal with their respective HOA Boards. Yet when asked for specifics, again the response was just a repeat of their unfounded claims. Now there are hundreds of anti-HOA websites that don't require any proof at all and you can rant about how unfair it is that HOA's expect you to follow rule, pay assessments etc. If it makes you feel any better the host also removed some vitriolic responses by some long time regular posters.

Studies show that 5 out of 4 people have problems with fractions
TimB4 (Tennessee)
Posts: 21,059
Posted:
Glen,

There you go making people learn new words at the start of a new year. Had to look up the word vitriolic:

Adj. 1. vitriolic - harsh or corrosive in tone; "an acerbic tone piercing otherwise flowery prose"; "a barrage of acid comments"; "her acrid remarks make her many enemies"; "bitter words"; "blistering criticism"; "caustic jokes about political assassination, talk-show hosts and medical ethics"; "a sulfurous denunciation"; "a vitriolic critique"

Tim
JeanneK3 (Maryland)
Posts: 562
Posted:
Everyone:
I certainly agree that this site should be a helpful and polite source of information for all community leaders. However, I must point out the this message board sits right next to "HOA Daily News" which continues to remind us every day that there are real problems out there. I believe those of us that are experienced in HOA and Condo law should not ignore the news but rather share personal and legislative solutions to these problems as they are pointed out. I have found this site to be a wonderful source of good information as to how problems are dealt with around the country and I hope it continues to be so.
With best wishes for the New Year,
Jeanne

DonnaS (Tennessee)
Posts: 5,671
Posted:

Jeannie,

We all are on board with this as well. We are fortunate to have a free site and a monitor who keeps us in line when we stray. There will always be problems in HOA leadership and members. There is no denying it but we must educate ourselves as Board members and leaders. Be prepared to deal with the anti HOA people as they will also be out there with justification on their issues. That's okay too.
DianaG3 (Nevada)
Posts: 5
Posted:
So you are saying it is not appropriate for homeowners to complain about their HOA in this forum? They should take those complaints somewhere else because you don't want to hear about them?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Diana,

No one is saying that people shouldn't complain about a wrong, real or perceived. However, once the complaint is known, then options should be provided on how to address those wrongs.

If additional info is needed to provide better advise and asked for, then the initial poster should be willing to listen and provide that additional info. Thereby working towards the best possible way to address an issue. The final decision is of course with the original poster to select or discard the advise offered.

Sometimes, an issue/complaint is given that there is no quick way to address because of factors outside the control of the original poster. These are usually due to something in the governing documents or various laws that allow the issue to be there. Sometimes it's just because the majority of the membership who votes wants it one way vs. another.

The only real way to address those type of issues is for someone within the Association to gather support and have the governing documents or the law change. This won't happen over night. It might not happen at all if there is an overwhelming majority of the membership that doesn't want it to happen. This is just the fact of living within a development with covenants.

The point of this site, as I understand it, is to work toward a solution (if possible) for the issues that are presented and for those who haven't been through it, to learn how to properly address it or keep the issue from happening within their Association. These issues can be presented by someone serving within the Association or from someone who hasn't had the opportunity to serve.

However, as Glen pointed out earlier in this thread, sometimes the original posters are stuck in the complaining mode which prevents anyone from learning. This is when the moderators step in and gets the forum back on track - as a tool for everyone to learn from.

Tim
KW3 (California)
Posts: 146
Posted:
Quote:
Posted By DonnaS on 12/31/2010 5:25 PM
... This forum is for community association Boards, Committees, Volunteers & HOA Professionals to discuss topics concerning their association duties...

Can anyone clarify who "HOA Professionals" are? Tks
DonnaS (Tennessee)
Posts: 5,671
Posted:

KW,

I should have said HOA Professional Managers. Those in many States are licensed Property Managers. Sorry for the vagueness.
JamesC (Maryland)
Posts: 282
Posted:
I am the current President of a board comprised of nine members of a Private HOA. I have always found this site extremely helpful, and wondered why homeowners would want to address their concerns here since the sites creation was to gain advice, both legal, and opinions given from experience gained from discussions learned from other board members.
There are other sites established for unhappy homeowners who failed to make themselves aware of HOA living, and after moving into an established community, realize they may not have what it takes to live under strict guidelines.

DonnaS (Tennessee) excellant Post on 01/01/2011 at 1:25 AM needs no more explanation as to the purpose of this site.
Board Members, and Management Company Representatives keep up the great advice. I may not respond most of the time, but I sure learn a lot from all of you.
DonnaS (Tennessee)
Posts: 5,671
Posted:

NOE,

There are a few of us with triple and quadruple numbers of posts. Those numbers did not get tallied up in a short time due to any of us just hammering away at the keyboards but thru several years worth of working at this. The sponsors are listed just like any other site that is providing a service. I personally have reccomended the Community123.com to an association that I was involved in and 1 of the regular posters was also a sponsor. This is about sharing information and resources of which the sponsors CAN is included. I'm not really sure why you are trying to make that point.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Noe,
Let's consider what happens on this site and has happened for years. If you post here long enough you establish self-governing rules and you stay in bounds. This site is now and has been productive and interesting. Not everyone agrees.........that's ok. But the individual is not the purpose of the site. What is important is: knowledge is gained and passed on to other people, by the thousands and it helps. There is no attempt here to be perfect, state your opinions, justify your claims, get feedback and move on to the next topic. It works, for the large part this site self regulates by respect for each other and the knowledge that personal agenda are not productive. You can come on here and lambast who you like, but to what avail and for what purpose. Does it help the guy posting next that wants to know how to conduct himself in a new position on the board or the new owners that one day after five years of living in an HOA looks around and asks, "What the help is going on?" One thing I know personally after a long association, is anyone that has this triple and quadruple numbers have no dog in this fight. They are smart (I am the exception that proves the rule), caring, dedicated and have no persoanl agendas. If you read and understand what they say, you will gain and be better able to cope with your HOA problems. It is wrong thinking to believe that these folks are profit motivated. As far as sponsors are concerned, it is simple. These people will endorse them IF they belive it will help............simple as that. If you choose to believe otherwise, feel free to make any assumption you want, but they don't owe you any justification and need to defend themselves.
This subject will last about a week and something will take it's place. Something more productive.
DonnaS (Tennessee)
Posts: 5,671
Posted:

As always, words of profound wisdom from our RobertR1. Thanks R.
KW3 (California)
Posts: 146
Posted:
I suppose it's the happy new year 2011! It seems a few of us aren't happy? Let's not get too emotional to maintain our physical & mental wellness. A good life starts from personal health, and then community's. Sometimes I felt when I work harder for the community, I get larger attack/hurt from people. I don't know why, but I try to keep my health from being impacted. So maybe I can work harder? or it's not worthy?
RobertR1 (South Carolina)
Posts: 5,164
Posted:
KW3,
I certainly wish you all the best for the New Year KW3, as I do all that post here. But let me add this personal opinion about condos and HOA's. It is my experience if you are looking for recognition and accolades and money and fame, best to look somewhere else. Also, stay away from the game if you can't stand the heat. Join in, do your best and someday you can walk around your community and see your fingerprints of the past, then you can say, " that's enough, that's all I wanted and that's all I got."

It is also true that this site does not legislate and has little direct effectiveness in curing conditions that exist in some HOA's. I would suggest that what comes out the other end of the process here is positive for communities and people that are interested. It is fallacy to believe there is a profit motive in the words that are posted here as advice or opinion, and they little line between advice and opinion wanders like a cattle trail.
and rightly so. Eyes of the beholder, so to speak.

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