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DonnaG6 (Minnesota)
Posts: 14
Posted:
I live in an HOA that is prone to Ice Dams. I am on the board and tried to make a request to the Management company to assess roof maintenance. I thought that we might be able to educate homeowners and get a roof maitanence plan in place. After 14" of snow fell here I made a request for them to clear off the roofs. The management company refused my request to clear roofs, and refused to provide me information regarding roof maintenance. They also accused me of attempting to bring up the issue for my own gain. I brought it up at a meeting and since I had little information to provide I was not successful in gaining support.

We are a 40 unit complex that I am informed has a significant number of ice dams that need to be cleared. I count 6 of 8 roofs with significant ice. There are at least two units that have catastrophic damage. I am told that all of the roof vents are covered and that this is agrivating an already dire problem.

I am also advised by a roofing contractor helping some of the residents that my management company has this information. He tells me that he has been told not to approach any of the homeowners. He is even nervous talking to me. He states that the situation is going to get much worse if not resolved. Strangly, I have not been able to reach our manager. Her last email was criptic but said she would talk to me today. Still waiting?

Where do I go from here?
TimB4 (Tennessee)
Posts: 21,062
Posted:
Donna,

Do some more research on the internet about ice dams and how o prevent them. Check your local building codes about roofs to see if your association is in compliance. Once armed with all of this information request a meeting with the Board of Directors (not the management company). Present your information along with suggestions on how to correct and/or inform the membership (newsletter articles/flyers) and then volunteer to assist with it.

Remember, the management company works for the Board and are not the decision makers. The BOD makes the decisions.

Here are some links about ice dams that might be helpful:

Popular Mechanics - How to Prevent Ice Dams, and What to Do If You Get Them

This old House - Preventing Ice dams

University of Minnesota paper - Ice Dams

State Farm Insurance - Ice Dams and Attic Condensation

Hope this helps,

Tim
SheliaH (Indiana)
Posts: 6,964
Posted:
Thanks for these links, Tim! We spent quite a bit of money last year on gutter repairs and I'm certain part of them were due to ice dams. I will show these articles to my board and the next newsletter will urge homeowners to notify our property manager if they find problems.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
StanH5 (Colorado)
Posts: 89
Posted:
The problem with ice dams and roofs and who is responsible for any maintenance or prevention may be located in your by-laws/convenants. For example, mine indicate the HOA is responsible for roof maintenance but not specifically ice formations which occur here in Colorado. We, the homeowners, are responsible for ice build up and the HOA is responsible for the shingles and leaks in the roof. The problem is that if residents don't do something about ice buildup then the roof can be damaged and then the HOA takes care of it via maintenance costs. We tried to address this problem in part by re-writing the HOA by-laws and insurance and maintenace services to avoid costly repairs all residents pay for roof repairs and replacement. Easier said than done as our suggestion was rejected and that was it: just no changes. So each resident is responsible for ice build up and associated problems when the ice is there but not to damage of ice build up on the roof: go figure?

The maintenance company is hired by the Board and the Board should address this problem when the new contract is put out for bids (if they will listen).

TimB4 (Tennessee)
Posts: 21,062
Posted:
Your welcome Shelia.

Those articles were ones I found in a quick Google search that weren't product sponsored and as such thought they might provide a less biased discussion (that is one that isn't just trying to sell a product). I am sure that there are other articles out there that may be better.

I wish you luck.

Tim

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