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BarbaraD6 (Florida)
Posts: 347
Posted:
Have you ever had a member accuse your board of breaking the law? What did you do about it?
We have been accused of many violations of the laws(federal,state and community rules) in 3 letters sent to the manager, and 1 is now posted on a website.
Our attorney said it is only the member's opinion so we can't do anything about it.
Can this be true?

Barbara
GlenL (Ohio)
Posts: 5,491
Posted:
Barbra, since it is posted on the website, I would refute it by posting the relevant or lack of relevant laws but I wouldn't engage the person directly.

The Board is aware of a letter posted here accusing us of breaking several laws; we would like to assure the homeowners this is not true.

Issue one: All Board Members are required to wear red in November.
What FL 720.999 actually says is: Board members may wear red in November.

Issue two: Federal Law requires all HOA's to give a free month of assessments to people 55 years and older.
Sorry no such law exists.

Studies show that 5 out of 4 people have problems with fractions
TimB4 (Tennessee)
Posts: 21,059
Posted:
Barbara,

The attorney is correct in the issue (free speech sort of thing).
Glen is correct in the way he suggests to handle it.

Personally, I've been the one accusing the board of failing to follow the guidelines and/or State Law. I've also placed it in writing but always had proof and showed people where they could verify it independently. Therefore, I can understand the individuals frustration.

My suggestion is that the Board should ignore the knee jerk reaction every one has when they are told that they are doing something wrong and take the time to look into the allegations and reply to each and every issue. Citing the law and providing links when available. If you find an allegation that is true, or you can see how it might be interpreted that way, admit it and mention the steps the board will take to address the issue.

It doesn't matter if your the accuser or the accused, the truth is what counts.
BarbaraD6 (Florida)
Posts: 347
Posted:
Tim,
We are not hiding anything and ALWAYS make sure we are following all federal,state and our documents. The manger did response to all 3 of the letters showing the person that what they were saying was wrong but the truth didn't matter. The person then posted letter 4 on a website with more false accusations.

Our community had boards and a manager that did break the law and I filed a complaint with the state instead of making false accusations to the members.
I thank you for your opinion.

Barbara
MaryA1 (Arizona)
Posts: 388
Posted:
Barbara,

I disagree with others who have said your attorney is right in saying you cannot do anything about it. I know HOA attorney's here in AZ who would advise having a letter sent to the member who is spreading lies to cease and desist or they will be subject to legal action. You cannot spread lies -- especially written, without being subject to legal action. I would suggest consulting another attorney, preferrably one who practices HOA law.
BarbaraD6 (Florida)
Posts: 347
Posted:
Mary,

The manager is sending the latest letter to the attorney, but she said she doesn't think the attorney will change her mind. This is all so crazy! This person is making outrageous accusations.

Thanks as always for your opinion, I'll post what the attorney thinks about the 4th letter.

Barbara

DonnaS (Tennessee)
Posts: 5,671
Posted:

Barbara,

I also think that the right thing to do is to have your attorney write her a letter that will scare the bijeebies out of her. Warning that she is liable for false statements, etc.

Who's website did she post her accusations on? If it is the HOA paid for site, just plain remove it.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Barbara,

I'm sorry if I offended. The member raising the issue apparently has the perception that there is wrong doing. A perception doesn't indicate a fact. However, if left unaddressed, perceptions have a way of taking a life of their own.

You indicated that your Association did have issues with previous boards. Perhaps this is where the member is getting their perception.

As for the letter on the web site, the Association should not remove it. They should respond to it in a manner suggested earlier by Glen. This should be done so the perceptions don't spread to the general membership. If the letter is removed, it can provide a perception that the Association is trying to cover-up something.

If you decide to have the attorney write a letter to the individual make sure the board approves the letter before it is sent. A letter of this type could fan the flames rather then put them out. An individual could take such a letter and completely turn it around on the Association. As an example (and to play devils advocate):

The member receive a letter saying to cease and disist spreading false allegations or legal action may be taken.

The member then publicaly states to the membership that the Association has threatened legal action against me if I continue informing the Association of my observations. I therefore urge the membership to ask themselves Is it the Association hiding something they don't want me to tell you?

This action would be perfectly legal in the terms of the letter from the lawyer. No false statements are being made. The membership is only being informed of the fact that the Association threatened legal action against me if I continued to post similar letters to the web site. The question is then asked to draw a conclusion based on this action of threatening legal action.

Damage is done. The trust between the membership and the Board is undermined. Defending against a statement of "what might they be hiding" is difficult to do in the court of public opinion. Legally, the member stopped making false allegations - so the Association has no legal recourse (at least none that I see). This only leaves the court of public opinion.

Tim
BB5 (Missouri)
Posts: 145
Posted:
A little different twist to this it is our board that is sending letters to the HOA members they are not opinions they are flat out lies (about a member) what rights does this member have it almost seems like replying just keeps the whole thing going.
MaryA1 (Arizona)
Posts: 388
Posted:
Tim.

As Barbara stated this is a matter of a member spreading false allegations about the board -- saying they are violating the law when they are not. IMO, the board should ask their attorney to send a letter to this person advising them to cease and desist or legal action will be taken against them. I do not think this should be ignored! If this member continues to spread false accusations after receiving a letter from the attorney then a court action would certainly be justified. Whereas any member may have a right to state their "observations" (as you mention), if those observations amount to a pack of lies then it certainly is not justified and should not be condoned, much less allowed.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By MaryA1 on 10/28/2010 2:36 PM
Tim.

As Barbara stated this is a matter of a member spreading false allegations about the board -- saying they are violating the law when they are not. IMO, the board should ask their attorney to send a letter to this person advising them to cease and desist or legal action will be taken against them. I do not think this should be ignored! If this member continues to spread false accusations after receiving a letter from the attorney then a court action would certainly be justified. Whereas any member may have a right to state their "observations" (as you mention), if those observations amount to a pack of lies then it certainly is not justified and should not be condoned, much less allowed.

Mary,

I'm not saying to ignore the problem. The Board can not and should not ignore an issue like this. Per the OP, the lawyer, who had all the information, offered advise of not to pursue legal action. Glenn gave excellent advise on how to address the issue without using legal action. Others offered advise of threatening legal action. I pointed out how threatening legal action can backfire in this type of issue. It might not backfire and completely resolve the issue. I believe in offering as many options as I see along with the pros and cons as I see them. The final decision would be that of the individual, or in this case the Board.

If the Board chooses to threaten legal action, that is their right and a possible way to remedy the issue. I only wanted to point out, though an example, that threatening legal action could cause more problems then the false accusations were.

I believe that one could argue that if an individual agrees to run for a position on the Board or serve on a committee, that the individual is placed into the public spot light (similar to any elected public official). Granted the individuals "public" would be limited to just the membership and residents of the Association, but they are certainly no longer a private individual. Therefore, one would be subject to general characterizations just like is done with members of congress. It is permissible to say in your opinion all members of congress are crooks. You may not say Representative [insert name] is a crook without proof.

Since we do not know what the issues are, we do not know what the background is and we do not know what perceived facts the member is seeing for the basis of their opinion it's difficult to offer specific advise. I'm offering advise, as others are, based on the information available and personal experience. If the member is saying the Board is a bunch of crooks, then I believe that they are in their constitutional right to voice that opinion. However, if they said [insert name] is a crook and failed to have the facts to back it up then that is slander or libel (depending on if it was written or verbal). If it is slander or libel, then the individual named would have action against the individual saying it - not the Association.

That's my two cents.

Tim
DJ1 (Ontario)
Posts: 798
Posted:
The member is 'allegedly' spreading lies. Maybe the member is correct.

Barbara said "We are not hiding anything and ALWAYS make sure we are following all federal,state and our documents."

It is possible that while Barbara and the current management company believe they are following all the laws and making a good effort to do so, they could still be breaking some law. Laws always changing so it isn't hard to do find you might be doing something wrong. By Barbara's own admission multiple previous boards (she boards, as in multiple) and at least one of their managers have broken laws in the past.

So now you have a situation where a member is making allegations of law breaking and a management company responding saying otherwise. That doesn't mean the management company is necessarily right.

I'd be asking or looking into what laws the member says are being broken, rather than claiming they are spreading lies. Maybe THEY are right.

How about some specifics on what laws or rules they say are being broken before taking the stance of trying to scare or intimidate them into silence.

RichardP13 (California)
Posts: 1,767
Posted:
I have to agree with Tim

As with Tim, I also accused my Board and PM of breaking the law, of which I could prove. Instead of responding, the PM, using Association funds, had our attorney write me cease and desist letters. IMO, if the member is accusing the Board, then if should be the Board who responds and not the manager.

You said "Our community had boards and a manager that did break the law and I filed a complaint with the state instead of making false accusations to the members." If the previous boards and manager broke the law and you filed a complaint with the state, how could you be making false accusations?

I would be curious as to what laws this member is accusing its Board of violating.

Trust in our Association was broken. The directors will be replaced next month and a new Board seated. Because of poor management, poor judgement, our Association lost over $300K, and that is only what I have found out so far. I think Tim makes some very excellent points and should be strongly considered.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By BB5 on 10/28/2010 2:29 PM
A little different twist to this it is our board that is sending letters to the HOA members they are not opinions they are flat out lies (about a member) what rights does this member have it almost seems like replying just keeps the whole thing going.

BB5,

No matter who is doing the replying, it is very possible that the issue could have a longer life then it would have if responses were not given. The desired result in the replies would be to debunk the arguments so others see them for what they are or to have the issue drag out for so long that others just don't listen to it anymore and don't care.

As an individual, if the issue being spread about an individual is an out and out lie and there is damage to one's reputation then I see one of the following choices:

1. Ignore it - don't respond
2. Respond with clarification (pointing out the truth)
3. Consult with a lawyer for the issue of a cease and desist letter.
4. Consult with a lawyer for legal action on the basis of slander/libel.

The choice would be yours. Each choice has their own pros and cons. Each choice has their own amount of time, energy and financial requirements. I would advise weighing all the choices against all the pros and cons then decide how you wish to proceed.

Tim
DJ1 (Ontario)
Posts: 798
Posted:
Barbara you also said,

"Our community had boards and a manager that did break the law and I filed a complaint with the state instead of making false accusations to the members. "

If, instead of filing a complaint with the state, you had made accusations to the members, how would they have been false?
DJ1 (Ontario)
Posts: 798
Posted:
I see some of us are on the same page just posting within a minute or so of one another.

Tim, I chose #4 and #5 dealing with the HOA president in my subdivision, only my lawyer also threatened to include the Association in any action.
BarbaraD6 (Florida)
Posts: 347
Posted:
Tim,

You haven't offended me. I am asking for the opinions of all of those on this thread.

thanks
Barbara
BarbaraD6 (Florida)
Posts: 347
Posted:

Richard an DJ,

What I meant about filing a complaint with the state is that my complaint was real and I took action with the correct governing agency and provided documentation.
This person is throwing around numerous allegations(going door to door,talking with people walking past her house, and putting a letter on a public website) and not backing any of them up with facts or any documentation.

She won't be specific about which Federal,State or community rules we violated.

Barbara
DonnaS (Tennessee)
Posts: 5,671
Posted:

Barbara,

Up here we call that "trash talk" and it is not worth the time and energy to get all fired up over. I think that if your Board prefers not to go the lawyer letter route, then just complete non responsiveness to her is the alternative. She just might run out of wind if she no longer gets reactions from all of you. She has not taken any action to prove her accusations so just let her die off with her stupidity.
BarbaraD6 (Florida)
Posts: 347
Posted:
Donna,

When she sent the 1st letter with specific allegations the manager sent her a reply. She then sent another letter stating the board was arrogant,etc not to answer her letter. The manager answered her concerns again.(the board never answers the letters)The 3rd letter came with more of the same and the manager sent her documents that showed she was wrong.
We thought it was a dead issue until she was seen in the community with a petition, and then posted the letter on the website. She is being specific with her allegations when she is speaking with the community members and in her letters to the board.

Hope all is well with you.

Barbara
RichardP13 (California)
Posts: 1,767
Posted:
Barbara,

Would you care to share what laws or statues this individual is accusing the Board of violating. My CCR's state that the management and complete control of the Association's affairs and the Project itself will be the direct responsibility of the Board of Directors and will consist of the Members of the Association who will be elected by the membership of the Association.

Ultimately, you are the captain of your ship. Maybe all this homeowner wants is some communication from the Board itself and you have been pushing it off on the PM. If you are right, stand up and be accountable. That's what leaders do.
JeffP6 (Florida)
Posts: 91
Posted:
Quote:
Posted By BarbaraD6 on 10/29/2010 11:39 AM
Donna,

When she sent the 1st letter with specific allegations the manager sent her a reply. She then sent another letter stating the board was arrogant,etc not to answer her letter. The manager answered her concerns again.(the board never answers the letters)The 3rd letter came with more of the same and the manager sent her documents that showed she was wrong.
We thought it was a dead issue until she was seen in the community with a petition, and then posted the letter on the website. She is being specific with her allegations when she is speaking with the community members and in her letters to the board.

Hope all is well with you.

Barbara

Does she show up at HOA meetings to voice her concern and perhaps have an opportunity to meet with the Board?
BarbaraD6 (Florida)
Posts: 347
Posted:

Jeff and Richard,

She comes to meetings and certainly voices her opinions. She is personally targeting 3 of the 4 board members. Three of us served with her on the last board. You can't have a conversation with her as all she does is make accusations.

Barbara
JeffP6 (Florida)
Posts: 91
Posted:
Quote:
Posted By BarbaraD6 on 10/29/2010 1:53 PM

Jeff and Richard,

She comes to meetings and certainly voices her opinions. She is personally targeting 3 of the 4 board members. Three of us served with her on the last board. You can't have a conversation with her as all she does is make accusations.

Barbara

If she is disruptive I would start enforcing the rules for meetings under 720 to your advantage - make sure that you are consistent - want to talk - fine let the PM know the subject so you can be put on the agenda and speak for your 3 minutes and hold her too it.

Other than that I would honestly say - ignore her - if her accusations have merit she can get a lawyer and spend money trying to prove them.

We have similar people . If they are disruptive at a meeting we adjourn and have them escorted out (we have an off duty deputy at each board meeting)

We had people so bad that we started a standing intro to every board meeting:
Meeting is for Board members to discuss association business.
No other conversations / questions will be entertained unless they are professional in tone.
It is not a gang up on the Board session, you will be removed from the meeting.
If you want to speak get something on the agenda with the PM and we will give you your 3 minutes.

Unfortunately it happens and there is not much you can do other than make sure you and the rest of the board are doing everything correctly so she cant find a hole to pick at.
DJ1 (Ontario)
Posts: 798
Posted:
Barbara, if the member is getting the kind of mixed messages you are giving us, I can see why she is upset. You've been asked for specifics on what laws or ccrs she is claiming etc but aren't providing the info.

"She won't be specific about which Federal,State or community rules we violated."

"She is being specific with her allegations when she is speaking with the community members and in her letters to the board. "

Some people here are just taking it for a fact that she is spreading lies but there are no specifics from you.

??????
MaryA1 (Arizona)
Posts: 388
Posted:
DJ,

Barbara asked what can be done when a member spreads lies about the board. My reply was to have their attorney send a "cease and desist" letter or legal action will be taken.

Picking apart Barbara's responses isn't answering her question. She said this member was spreading lies. What difference does it make what the lies are -- lies are lies? We don't need to know what the lies are (we wouldn't know if they were lies anyway!) to offer an opinion.
RichardP13 (California)
Posts: 1,767
Posted:
Quote:
Posted By MaryA1 on 10/30/2010 7:37 AM
DJ,

Barbara asked what can be done when a member spreads lies about the board. My reply was to have their attorney send a "cease and desist" letter or legal action will be taken.

Picking apart Barbara's responses isn't answering her question. She said this member was spreading lies. What difference does it make what the lies are -- lies are lies? We don't need to know what the lies are (we wouldn't know if they were lies anyway!) to offer an opinion.

I haven't heard one "lie" mentioned or described, have you?
DJ1 (Ontario)
Posts: 798
Posted:
Mary,

Providing an answer to a question is helpful, but ensuring the question is in fact the real problem before providing an answer is far more helpful imo.

How often does someone post a question and only after others ask more questions and clarify issues, does it become possible to give an answer to a problem?

If someone says another person is spreading lies, I agree with you, and I have taken the type of action you suggested, myself. A lawyer's letter. However, there are inconsistencies, and they deserve to be cleared up, if one truly wants to give a useful answer to a problem.

The person Barbara says is spreading lies may in fact not be doing so. If you see that as picking apart someone's responses that is unfortunate. Let's not forget Barbara's HOA lawyer has already given an opinion and while lawyers can be wrong, this lawyer probably has the details that we don't have yet, and those facts led them to the conclusion no action should be taken. Hmmm, a lawyer who doesn't want to earn some money for sending a letter should raise a question!

The thread could have stopped if it was as only superficial responses were being sought.

We now know there is more to this because of the subsequent questions and the answers given.
DJ1 (Ontario)
Posts: 798
Posted:
Correction,
If someone (delete - says another person) is spreading lies, I agree with you, and I have taken the type of action you suggested, myself. A lawyer's letter,
MaryA1 (Arizona)
Posts: 388
Posted:
DJ,

Of course you are right and I was wrong to call you out. Guess I just needed another cup of tea b/4 posting this a.m.! LOL Please forgive me.
DJ1 (Ontario)
Posts: 798
Posted:
Mary, you are not wrong, nor am I right. Everyone answers questions, in part, based on their own personal experiences and knowledge. You answered the question as asked, I am just not sure that the question asked is necessarily the root of the problem.

There are two possible paths to take, 1. do nothing and hope it goes away...but more likely it would fester, grow, and lead others to doubt what the board is doing, or 2. do something.

Barbara has said the person won't be specific which laws/rules are being broken but IS being specific with her allegations when she speaks to members and in her letters to the board.

It seems that providing the specific ccr/law that is allegedly being broken, and what the member believes the board is doing to break that law/rule would allow posters to provide more helpful answer.

It seems that a HOA that has already had multiple boards and at least one management company the Barbara said broke laws/rules would put all members on alert to avoid a repeat. The lawyer also provided his/her opinion.

This member could just be being a pain in the a** but they have taken the initiative to write 4 letters because this issue seems to be bothering them and they also have a vested interest as they would be subject to the liability resulting from any penalties that might result if in fact a law is being broken. Barbara said the member doesn't want to listen, but on the otherhand Barbara has also determined, rightly or wrongly, that the member is wrong...and if that is her position going into a discussion with the member then maybe it isn't just the member who doesn't want to enter the discussion with an open mind.

No offense to Barbara intended.

MaryA1 (Arizona)
Posts: 388
Posted:
DJ,

I understand and do agree with what you say. However, a member can spread lies about the board w/o stating the board is violating the gov docs and/or state law. We had a member in my former assn who did this on a regular basis but her letters were only directed to the board and mailed to me. In one letter she accused me of gaining access to her home when she was away -- like I had a key to everyone's home! She accused the board of having parties with assn funds and in one letter even accused our CPA of not being a licensed CPA and not knowing how to perform an audit or prepare the tax returns properly. Luckily she never made these accusations public because the board was prepared to threaten legal action. Her letters were never answered. And I might add, everyone in the community knew she was a nut case. Nevertheless it was disconcerting to receive these letters and to know that she felt this way. This was a small community of only 49 homes and she was a neighbor of mine, in fact we were quite friendly before I was elected to the board.

I agree it would be helpful to know exactly what the member in Barbara's community is saying about the board and what proof, if any, she says she has.
DonnaS (Tennessee)
Posts: 5,671
Posted:

Mary,
I am in agreement with you on this, especially the part where this person is saying that the Board is breaking the law. That is where she either needs to show what the law is or shut up. Some fibs are just gossip or just someone trying to get attention to themselves but there is a point where the statement becomes a liability issue and it needs to be addressed. The member is not accusing one person of not following the laws, but an entire Board. Inaction shows too much complaceny on the Boards part. Dispite some feeling that the Board should take no action is not showing unity or strength of this Board.

Get a letter to her from the attorney and then drop it. She seems to fuel off of the reaction of the Board. Let her know that she must stop. Be done with it and move on. At least she will be made aware that she is in deep doo doo with the board and needs to find something else to do.
DJ1 (Ontario)
Posts: 798
Posted:
Donna, their lawyer already offered his/her opinion to the Association and you still want him/her to do a letter? A letter saying what? To stop stating her opinion, because that is what their lawyer told them she is doing, and if so, that isn't actionable, it would be wasting members dues. The member may be in deep doo doo if what she says isn't the truth.

Barbara said, "She is being specific with her allegations when she is speaking with the community members and in her letters to the board."

If she is being specific why not take a second look at what she is saying, especially since past boards and a management company have apparently broken some laws before. Maybe those boards and management company thought they were doing the right thing at the time and only after Barbara's complaint did someone realize they weren't either.
BarbaraD6 (Florida)
Posts: 347
Posted:
DJ,

I won't post the lies as the member may be reading this thread. I don't want to give any ammunition in case we have to go to court.

The attorney knows the accusations are lies but thinks its free speech. That's the part that is frustrating. It's looks like we will have to look for another attorney as most of you agree its not free speech to spread lies.

Barbara
DJ1 (Ontario)
Posts: 798
Posted:
Barbara, what kind of ammo do you think this member would have if the member is in fact reading this thread and sees that you said the HOA attorney said you couldn't do anything about it and then you ignored his advice and went shoppping for a lawyer that is going to cost the HOA members money. That HO would have a heydey letting other members know how you/board want to spend their money.

I'm curious if this is the same lawyer that was representing the HOA when the previous boards and the one management company where breaking laws, or if there was a different lawyer advising the HOA at that time.

I think people here agree its not free speech to spread lies BUT we don't know if what they are doing falls under free speech, or lying. So far it is only your conclusion that they are lies. It is the lawyers opinion that they are free speech. Only you and the lawyer have the info to truly assess this then, and jumping to the conclusion that because people here agree that spreading lies is not free speech gives you the answer you want to hear may be a mistake only you will have to pay for.
MaryA1 (Arizona)
Posts: 388
Posted:
Barbara,

Whereas I do not think it proper for a board to shop around to find an attorney who agrees with them, I do believe it's OK to get a second opinion. An HOA boards attorney should be one who specializes in HOA law. I know a number of HOA attorneys here in AZ and I doubt any would claim that a member spreading lies about the HOA BOD is just exercising free speech. This is not the same as me spreading a lie about my neighbor. A member who stoops to this level can do a lot in the way of damaging the BODs credibility. You know that a lot of people want to think the worst of someone, especially an HOA BOD!! Telling this member they are wrong in their accusations doesn't mean they will stop, but sending a letter threatening legal action most likely will.
DJ1 (Ontario)
Posts: 798
Posted:
As a next step, how about a letter from the Board instead of from a lawyer? The member raised concerns and got a response from a mgmt company. Boards are still responsible to members and there is the risk a management company is wrong but it is the HOA and members that suffer the costs and are still responsible for the consequences of an error.

A threatening letter from a lawyer could just as easily lead to more costs for members as it could result in the member also engaging a lawyer etc more costs both sides.

Since there is at least one board member that feels negatively impacted by the actions of this member and there is no significant cost, a letter from the board, first acknowledging that normally communication comes from the mgmt company when a member has a concern, but they want to address the members concerns. That doesn't mean you agree or disagree whether the concerns are legitimate, just that you want to examine them in more detail. Make sure the letter is not accusatory as far as whether the member is, or is not spreading lies, so they don't automatically get defensive. Something like, the Board understands the member has concern xyz. etc etc

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